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CLM API Base Domain Changes Coming with Azure Migration
If you're using the Docusign CLM API in your integration, there's an important change you need to be aware of. As part of Docusign CLM's migration to Microsoft Azure, the base domains for CLM API endpoints are changing. If your integration hard-codes base domains anywhere in your codebase or configuration, you will need to update them after your account is migrated.
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For a general overview of the migration and what else to expect, please review the official migration guide here:
đź”— https://support.docusign.com/s/articles/FAQ-Docusign-CLM-and-Gen-Migration-to-Microsoft-Azure-Cloud
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Below is a comparison of the old and new base domain formats:
Pre-Migration
| Object & Task API | https://api{datacenter}.springcm.com |
| Content API (Upload) | https://apiupload{datacenter}.springcm.com |
| Content API (Download) | https://apidownload{datacenter}.springcm.com |
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Post-Migration — Production
| Object & Task API | https://api.{site}.{region}.clm.docusign.net |
| Content API (Upload) | https://api.{site}.{region}.clm.docusign.net/content |
| Content API (Download) | https://api.{site}.{region}.clm.docusign.net/content |
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đź“ť Note: The separate Upload and Download endpoints have been consolidated into a single Content API endpoint post-migration.
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How to Find Your Account-Specific Base Domains
The {site} and {region} in the domains above are specific to your account. To find your account’s base domains follow these steps:
- Log into your CLM account as an administrator
- Navigate to Admin → System Domains
- The System Domains page will display your account's base domains for CLMÂ API, SFTP, and direct login endpoints
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Questions?
If you run into any issues or have questions about how this affects your integration, timelines, or other account-specific details, don't hesitate to reach out to Docusign Support.
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