Powerform Sender - creating a PowerForm and using it without it looking like it came from me

Forum|Forum|2 months ago
June 4, 2026
4 replies
101 views

I have created a PowerForm for my organization to use and have tested it out a few times. The PowerForm has multiple approvers, with the first person using it filling in the next level approvers. When the next approvers get the email to sign, it looks like I personally, as the creator of the PowerForm, sent them the document to review and sign, even though it really is coming from the initial user of the PowerForm. Is there anyway around a PowerForm request looking like it came from the creator of the PowerForm other than having to set up a “no reply” email account to transfer the PowerForm ownership to?

L

Luke.Cervantes

Community Moderator

Hello @JSCH23302,

Thank you for reaching out to the Docusign Community. We are glad to have you with us today. I understand that you are looking for a way to adjust the Power Form process you created.

By default, the user who creates a Docusign Power Form is designated as the sender of the envelope. This means that the creator's name and email address will appear in all email notifications. Create a PowerForm - Overview

Apparently, the desired configuration is not possible. A Power Form can only be assigned to a single, static sender in its settings. It cannot actively change the sender based on who initiates the form.

However, you can always change the sender of your Power Form manually Change the PowerForm Sender

We apologize for the limitation. Let me know if you have any further questions. We’re here to help!

Best Regards,

Luke | Docusign Community Moderator
If this helped, mark it as "Best Answer" so others can find it too!

L

Luke.Cervantes

Community Moderator

Hello @JSCH23302,

I hope you are having a great week.

I just want to check if you were able to see my last response in this post.

Let me know if you have any questions or need further assistance. We are always here to help.

Best regards,

Luke | Docusign Community Moderator
If this helped, mark it as "Best Answer" so others can find it too!

J

JSCH23302

Author

New Voice

Luke, thanks for this reply! Outlook moved the notification that you responded to a non-productive mail folder and I didn’t see it. So sorry about the late response! It seems my only option is to create another “no-reply” email account and then transfer the powerform over to it as owner. That way when users get the email for signature, it looks like it is coming from that account and not mine.

L

Luke.Cervantes

Community Moderator

Hello @JSCH23302,

No problem at all! We are glad to hear that you successfully found a workaround for your workflow.

Please feel free to reach out to the Community again if you encounter any account-related issues or have further questions. We are always here to assist you.

Best regards,

Luke | Docusign Community Moderator

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