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When a document is sent to a user through DocuSign and the user uploads a driving license as an attachment, the driving license can be uploaded in different file formats (such as JPG, PNG, or PDF). However, after it is uploaded to the envelope, DocuSign converts the attachment to PDF format. Is that correct?
- Community Moderator
Hello
Yes, DocuSign converts uploaded attachments into PDF format once they are added to the envelope.
Here’s a helpful resource with more details: 👉 Add Attachments to a Document to Provide Supporting Information
I hope this helps clarify things! If you found this response helpful, feel free to give it a like or mark it as the best answer. Let us know if you have any further questions
Best Regards,
Jenny | Docusign Community Moderator
If this helped, like 👍and mark it as “Best Answer”
- Community Moderator
Hello
I hope you’re doing well. I’m following up to see if the information shared above was helpful. If it added clarity or answered your question, marking it as Best Answer ✅ will highlight it for others in the community. If you still need more support, we’re here to help.
Best Regards,
Jenny | Docusign Community Moderator
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