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Core Capabilities

Have Docusign Core Capabilities questions? Find answers here!

5013 Topics
C
Docusign Employee
Community UserLegacy User
asked in eSignature
When sending an envleope to 3rd party, can the 3rd party reassign the document to someone else for signature? Or do they need to ask me to change it on my end?

When sending an envleope to 3rd party, can the 3rd party reassign the document to someone else for signature? Or do they need to ask me to change it on my end?

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How can a 3rd-party auditor verify DocuSign-signed documents printed on paper?

Is it possible for a 3rd-party to simply verify the authenticity/legitimacy of the DocuSign-signed documents by looking up the "Envelop ID" or other alphanumerical identifiers that appear on the printed document?Can an auditor go to a website or a DocuSign portal to type-in the alphanumerical "Envelop ID" or other identifiers that appear below the DocuSign signatures to see that these are indeed real? The auditor simply wants to select some random samples to check and make sure that the printed pages of the PDFs are not some elaborate graphic creations by an artist.

12
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I download all completed documents from a bulk send at once?

How do I download all completed documents from a bulk send at once?

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Batch download Certificate of Completion documents - DocuSign

Is it possible to download multiple certificates of completion in one batch rather than having to go one by one? I have about 200 that I need to download. Thank you.

2
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I get two signatures on one document

How do I get two signatures on one document

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I change the signing order after sending it to the recipients?

How do I change the signing order after sending it to the recipients?

6
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How can I add a time stamp to the date signed field?

​When there is a "date signed" field I want the time stamp also included in every document I send in a template? How can I add this feature?

4
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in CLM
Is there a way to edit a document that is saved into CLM without creating a new version?

Is there a way to edit a document that is saved into CLM without creating a new version?

4
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to change signature after setting up an account

Is it possible to change signature after setting up an account

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I edit the default recipient email?

Names and emails are associated the first time you enter the name. When you enter the name again it gives you previously entered name/address. If the wrong one is selected it can really mess up the workflow. I would like to make some corrections but cannot seem to find where this can be done.

2
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Hi. How do I as the ADMIN see the progress of all documents sent out for e-signature? I have all my fully executed documents going directly into our Document Repository but I have no visibility into what is sent out.

Hi. How do I as the ADMIN see the progress of all documents sent out for e-signature? I have all my fully executed documents going directly into our Document Repository but I have no visibility into what is sent out.

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
how do I update someone else's signature.

how do I update someone else's signature.

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
hello, I wanted use esignature, but they said there is no documents which i show them, what i need to do in this case?

Today i must sign contract in my working place, i received your link, for signing i need to show my passport, but the person who contacted with me said in our system we can not find your document, please advice what to do for next step? i need immediately to sign this contract. thanks you, looking forward hearing from you

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I used to have an efax number in my Inbox details, but now it only shows a n inbox email address. How do I get the eFax set back up

I used to have an efax number in my Inbox details, but now it only shows a n inbox email address. How do I get the eFax set back up

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Signature and Initial boxes are not lined up on the correct line. Is there a way to "re-align" the boxes. It's really a pain to move ALL the boxes to their correct spot on larger forms like the RPA-CA.

2
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
what is a certificate of completion?

what is a certificate of completion?

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in Identify
How to mandate two-factor authentication for all the users in Docusign?

How to mandate two-factor authentication for all the users in Docusign?

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to add a text box for a signer to enter text?

For example, lets say I am routing a performance eval for signature to leaders review and approval. I would like to allow a signer to also have a place to add a comment. Eg: you did a great job this year, keep up the good work!

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
My client's initials appear when I send a document requesting a signature. How can this be changed?

My client's initials appear when I send a document requesting a signature. How can this be changed?

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I edit a document already signed and returned, and resend it for new signatures

How do I edit a document already signed and returned, and resend it for new signatures

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to edit/update the FINAL Your document is completed email?

Once a DocuSign Workflow collecting eSignature is completed, all parties receive and email stating 'Your document has been completed'. Is there any way to edit/add text to this email?

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I need 2 signatures on the same form that needs to be signed by hundreds of clients on a regular basis.  How to get my and my colleague's signatures there, so I do not have to sign every time. and keep the signature and date up-to-date for each doc?

I need 2 signatures on the same form that needs to be signed by hundreds of clients on a regular basis. How to get my and my colleague's signatures there, so I do not have to sign every time. and keep the signature and date up-to-date for each doc? 

2
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Bulk Send...avoiding repeating signature

I'm preparing a bulk send, that will be signed both by us and the clients. Is there a way to configure that our signer only needs to complete signature once and it is then applied to all envelopes going to individual clients? Or must they complete each envelope individually?

1
C
Docusign Employee
2 years ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
If any of the checkboxes are checked then a text field should be mandatory. How to configure this?

FormatQuestion 1 : Yes or NoQuestion 3 : Yes or NoQuestion 3 : Yes or NoQuestion 4 : Yes or NoIf Yes to any of the questions above please write a comment below (I have to make this mandatory)

6
C
Docusign Employee
2 years ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I have a docusigned document, I sent it outside the platform to collect signatures but the signers tell me that the document is locked and they can not sign with adobe or another system. How can I unlock or prevent the locking in the first place

I have a docusigned document, I sent it outside the platform to collect signatures but the signers tell me that the document is locked and they can not sign with adobe or another system. How can I unlock or prevent the locking in the first place

1
C
Docusign Employee
2 years ago

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