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9800 Topics
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Docusign Employee
Community UserLegacy User
asked in eSignature
How do I download all completed documents from a bulk send at once?

How do I download all completed documents from a bulk send at once?

2701
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Batch download Certificate of Completion documents - DocuSign

Is it possible to download multiple certificates of completion in one batch rather than having to go one by one? I have about 200 that I need to download. Thank you.

592
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I get two signatures on one document

How do I get two signatures on one document

2061
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I change the signing order after sending it to the recipients?

How do I change the signing order after sending it to the recipients?

18266
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How can I add a time stamp to the date signed field?

​When there is a "date signed" field I want the time stamp also included in every document I send in a template? How can I add this feature?

23224
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in CLM
Is there a way to edit a document that is saved into CLM without creating a new version?

Is there a way to edit a document that is saved into CLM without creating a new version?

594
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to change signature after setting up an account

Is it possible to change signature after setting up an account

111
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Docusign Maestro
I don't see an option to upload signature while signing a document. Only select style and draw options are visible. Earlier I used to upload signature image but now there is no such option. I didn't make any change to settings still I am facing this

Attached screenshot below for more reference.(Removed due to Personal Information)

5707
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I edit the default recipient email?

Names and emails are associated the first time you enter the name. When you enter the name again it gives you previously entered name/address. If the wrong one is selected it can really mess up the workflow. I would like to make some corrections but cannot seem to find where this can be done.

682
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Hi. How do I as the ADMIN see the progress of all documents sent out for e-signature? I have all my fully executed documents going directly into our Document Repository but I have no visibility into what is sent out.

Hi. How do I as the ADMIN see the progress of all documents sent out for e-signature? I have all my fully executed documents going directly into our Document Repository but I have no visibility into what is sent out.

791
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
how do I update someone else's signature.

how do I update someone else's signature.

1281
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Docusign Admin
As an Administrator, I am able to Close a User's account. Once this happens, how long is an individual retained within the system to allow "reactivation?" I searched the Admin Guide and found this Note: User profiles for closed users are not delet

So is the closed User Profile retained for the life of the DocuSign subscription?

881
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
hello, I wanted use esignature, but they said there is no documents which i show them, what i need to do in this case?

Today i must sign contract in my working place, i received your link, for signing i need to show my passport, but the person who contacted with me said in our system we can not find your document, please advice what to do for next step? i need immediately to sign this contract. thanks you, looking forward hearing from you

341
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Mobile
Instructions on Qualified eSignature (QES) for mobile?

Does anybody have a link to instructions for users to navigate across Docusign QES and IDNow via mobile phones?Thanks,Rick

521
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Docusign Admin
Shared Access update

Are there any comms about why this has changed? My users think they're no longer able to view 'shared envelopes' but actually its how you view them thats changed and I haven't seen notes on why this change has been done. Links in other posts not working.

10119
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I used to have an efax number in my Inbox details, but now it only shows a n inbox email address. How do I get the eFax set back up

I used to have an efax number in my Inbox details, but now it only shows a n inbox email address. How do I get the eFax set back up

311
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Signature and Initial boxes are not lined up on the correct line. Is there a way to "re-align" the boxes. It's really a pain to move ALL the boxes to their correct spot on larger forms like the RPA-CA.

3112
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
what is a certificate of completion?

what is a certificate of completion?

431
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Identify
How to mandate two-factor authentication for all the users in Docusign?

How to mandate two-factor authentication for all the users in Docusign?

19501
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to add a text box for a signer to enter text?

For example, lets say I am routing a performance eval for signature to leaders review and approval. I would like to allow a signer to also have a place to add a comment. Eg: you did a great job this year, keep up the good work!

7321
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
My client's initials appear when I send a document requesting a signature. How can this be changed?

My client's initials appear when I send a document requesting a signature. How can this be changed?

631
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I edit a document already signed and returned, and resend it for new signatures

How do I edit a document already signed and returned, and resend it for new signatures

6511
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in Notary
We currently have an account with DocuSign eSignature. We have a document that would need to be notarized. Would I be able to use the Online Notary Service, DocuSign eNotary service?

We currently have an account with DocuSign eSignature. We have a document that would need to be notarized. Would I be able to use the Online Notary Service, DocuSign eNotary service?

691
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to edit/update the FINAL Your document is completed email?

Once a DocuSign Workflow collecting eSignature is completed, all parties receive and email stating 'Your document has been completed'. Is there any way to edit/add text to this email?

2041
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I need 2 signatures on the same form that needs to be signed by hundreds of clients on a regular basis.  How to get my and my colleague's signatures there, so I do not have to sign every time. and keep the signature and date up-to-date for each doc?

I need 2 signatures on the same form that needs to be signed by hundreds of clients on a regular basis. How to get my and my colleague's signatures there, so I do not have to sign every time. and keep the signature and date up-to-date for each doc? 

232
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Docusign Employee

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