Powerform Sender Historical Data

Question

I was hoping you can help me. I recently changed the owner of a powerform and when they tried to pull data data they only got it for the moment and time the owner was changed. If we need historical data with a different sender how can they go back and pull old data? Do I change the owner back to who was the owner with the historical data (2023).

Nahal · Accepted Answer

Thank you very much for the thorough reply.

Christopher.Alpizar · Answer

Hello @Nahal,Thank you for reaching out here in the DocuSign Community.I apologize for the inconvenience, I know the importance of having the information displayed as needed. I understand that you want to have the Powerform Sender Historical DataOnce youcreateanddistributea PowerForm, if you are listed as the PowerForm sender, you can access the envelopes generated when a signer initiates a response to the form. PowerForm envelopes for which you are listed as the sender, appear in both your Manage page and the list of responses for an individual PowerForm.By default, you can view all completed and in-process responses to a PowerForm that were generated with you as the PowerForm Sender. If you are a PowerForm administrator, you may be able to view all envelopes, depending on your user permissions. Click on a response to view the envelope details.View Responses to a PowerFormThe PowerForm administrators will need to grant additional permission rights to a user to be able to view all envelopes for a PowerForm, even if they are not the PowerForm sender. See the topicPermission Profilesfor more information.Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.Compare eSignature plans & pricing.Let us know if you need further assistance with this.Best regards,Christopher |DocuSign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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