I just paid the $15.00 to start docusign (have always had free version)… so why can’t I send an envelope? It’s telling me I need to pay… but I just did??
NEVER MIND… FIGURED IT OUT
Hello,
After you login to your account, take a look if you’re using the new account, You can do this checking your Profile (click in your initials) and verify if there is a Switch Account option, select the new account.
See the figure:
I hope that helps!
Best,
Alexandre
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.