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  • March 10, 2024
  • 2 replies
  • 58 views
P
Newcomer
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How do I obtain previously signed documents that were not downloaded?

Best answer by Michael.Rave

@Pekay1 

If you have signed up for a DocuSign account, all documents that you signed after account creation are available in your DocuSign account. Documents that you signed before creating a DocuSign account are the same as if you did not create a DocuSign account. In this case you can access the previously signed documents via the link in the email from DocuSign for each document that you signed.

2 replies

Michael.Rave
Docusign Employee
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  • Michael.RaveDocusign Employee
  • Docusign Employee
  • Answer
  • March 11, 2024

@Pekay1 

If you have signed up for a DocuSign account, all documents that you signed after account creation are available in your DocuSign account. Documents that you signed before creating a DocuSign account are the same as if you did not create a DocuSign account. In this case you can access the previously signed documents via the link in the email from DocuSign for each document that you signed.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
C
Community Moderator
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Hi @Pekay1,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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