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What is the maximum storage time in which docusign with house/keep a fully signed envelope?
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Maximum Storage time for documents
+1- Newcomer
Best answer by Michael.Rave
The envelopes are stored indefinitely by default, but a retention period can be set up in the sender account, which may purge the envelope after a set period of time and remove the documents from the DocuSign platform.
When your subscription with DocuSign ends and your account will be closed, all envelopes will be purged 90 days after the account closure.
+19- Docusign Employee
- Answer
The envelopes are stored indefinitely by default, but a retention period can be set up in the sender account, which may purge the envelope after a set period of time and remove the documents from the DocuSign platform.
When your subscription with DocuSign ends and your account will be closed, all envelopes will be purged 90 days after the account closure.
- Community Moderator
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
For more details on how to work with your account expiration settings, see:
Set Account Reminders and Expiration Defaults
Best regards,
Alejandro R. | DocuSign Community Moderator
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