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eSignature

Have Docusign eSignature questions? Find answers here!

  • 6,584 Topics
  • 21,364 Replies
6584 Topics
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Docusign Employee
Community UserLegacy User
asked in eSignature
How can you extend the deadline for signature?

How can you extend the deadline for signature?

1854
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to send out different pages of 1 document to different recipients for signature and after all pages have been signed, the result be one combined pdf document that has all signatures?

The pages are not split into separate sections, so splitting up the document into multiple documents is not possible.

2003
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I'm listed as an Admin. - How can I see specific signed DocuSign documents and ALL sent by other users?

Intake Agent no longer w/ company. I have access to his email & found the "Completed" Agreement signed, but cannot access it b/c our emails don't match as he was the sender. 

5863
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I have 2 accounts on my name and I want to cancel both of it. Can someone please help. I have been following up since past 1 week.

I have 2 accounts on my name and I want to cancel both of it. Can someone please help. I have been following up since past 1 week.

273
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I sent a contract to two signers. I had forgotten to add the requirement for my signature. I immediately corrected the file and now the status still says "correcting" three hours later. Do I delete and resend or is this a normal amount of time?

I sent a contract to two signers. I had forgotten to add the requirement for my signature. I immediately corrected the file and now the status still says "correcting" three hours later. Do I delete and resend or is this a normal amount of time?

652
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Hi there DocuSign community, I need some help to link and verify two new email domains within DocuSign. Not sure if I have posed this question correctly, but all help and feedback would be appreciated

Hi there DocuSign community, I need some help to link and verify two new email domains within DocuSign. Not sure if I have posed this question correctly, but all help and feedback would be appreciated

681
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I'd like to build a PowerForm that Person 1 (unknown) can fill in form details, sign, then send to Person 2 (only Person 1 knows who this is) to sign. How could I best achieve this in terms of the workflow?

I'd like to build a PowerForm that Person 1 (unknown) can fill in form details, sign, then send to Person 2 (only Person 1 knows who this is) to sign. How could I best achieve this in terms of the workflow?

1021
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Bulk send functionality via CSV file

Dear all,I am looking for a tuto on how to use the bulk functionality.The info provided on the DocuSign website is poor and the DocuSign Youtube channel are poor in description. You have to guess how to use the CSV sample, and I couldn't find how to configure the signature type in bulk via CSV.Does somebody suggest a library of videos ?I need to understand how to configure signature type, what are all the settings we can set in bulk 

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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I have reactivated an old account that had my surname in my maiden name. I have updated my surname to my married name but my maiden name keeps appearing in some fields. I can't figure out where else to change my name. Can anyone help?

I have reactivated an old account that had my surname in my maiden name. I have updated my surname to my married name but my maiden name keeps appearing in some fields. I can't figure out where else to change my name. Can anyone help?

744
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Docusign Employee
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Docusign Employee
Community UserLegacy User
asked in eSignature
Backup all documents to a organization storage

we would like to know how to officially backup all DocuSign documents into company storage.Please provide the best practice and different scenarios for backupNeed your guidance for the storage

10267
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Once upon a time I could set up a template to insert initials, signatures and dates on forms. The forms had the same format but the details on each form were unique. It that still available?

The template placed the signature and initials on the form.

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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Need to Change My Email Address

I need to change my email address because I no longer have access to the email address listed on DocuSign. I have tried to do this while logged into DocuSign, but in order to make this change, DocuSign sends a verification code to my old email address which I do not have access to anymore. Can someone please tell me how I can go about making this change? Thanks.

2381
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to extract data from existing pdf into DocuSign form.

I am looking for something that appears to be able to be completed using an API, but I have not been able to complete simply using eSignature.Background:We have applications that generate pdfs.We have blank pdfs as templates, and we can get them to match and collect signatures just fine.We would like to utilize the form fields in DocuSign to be able to extract the data from after collecting the signatures.Problem:The applications will place data such as first name, last name, ID numbers, phone numbers, etc. on to the form.When we upload the pdf, and match it to the template, we would like to be able to say "From this x,y coordinate to this x,y coordinate, any text existing on the page should be in the first name field.""From this x,y coordinate to this x,y coordinate, this is the the ID number."And so on down through the document.We have fields that we can place in the template to capture these fields, and for many of the documents we produce every day, they will be

3271
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to send a same document (same fields) to multiple recipients as an individual document ?

I don't want all recipients to sign the same document with their individual fields, I want to edit one document with the same fields set up for all recipients, and to receive one contract per recipient with just their signature (not the signatures of all the other recipients).I have the impression that it's not possible as is and that I have to create an enveloppe for each recipient.Desired result:input Docrecipients A B Cresult: doc signed by A, doc signed by B, doc signed by C,What I don't want:input Docrecipients A B Cresut: doc signed by A, B and C

9231
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I conditionally HIDE a field?

I have a 3 part radio group that determines where we need to send money. If the user selects "Direct Deposit" or "Mail Check to Bank", I have text fields that are required to be filled in with the Financial Information of the user. Using some hidden fields and a formula, if the user clicks either of the first 2 radio buttons, the required fields are displayed and enabled.However, if the user clicks "Mail Check to Me", those text fields should be hidden and thus not required (as we have the user's mailing address elsewhere in the document). I'm not aware of any way to conditionally HIDE a field based on the user's selection.If you need more information, please let me know.thanks, 

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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to set up a recipient to receive email notification as it relates to all steps of the envelope? Is there an existing role for this action.

I would like to add a recipient to receive email notifications for when the signers have viewed and signed a document. Back in 2017, I could add a recipient with the CC role and they would receive email notifications (viewed and signed) as the document went through signers. Doesn't seem like this is possible now.

4266
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Docusign Employee
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Docusign Employee
Community UserLegacy User
asked in eSignature
Unable to add attachments

I purchased the xxxxxxxx plan today, hoping to use the Attachment function in a Template. However when I try to update my templates, the Attachment function doesn't appear. I purchased that plan specifically for that function. Is there something I'm not understanding? Am I wrong to think that i can use the Attachment function in a template?

1001
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Does anyone know how to cancel month docsign subscription? I signed and paid in May because I need to sign some docsign docs, but now no longer needed, but they keep billing me monthly fee.

Does anyone know how to cancel month docsign subscription? I signed and paid in May because I need to sign some docsign docs, but now no longer needed, but they keep billing me monthly fee.

1011
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Release Form

Hello. We need to send the same release form to multiple people and collect one signature per recipient. What is the best way to accomplish this? Thanks.

1785
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to merge or Combine two documents and send via DocuSign eSignature? If yes How?

Is it possible to merge or Combine two documents and send via DocuSign eSignature? If yes How?

5241
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Phishing warning

We are seeing phishing emails looking very convincingly like DocuSign requests for signature or confirmations of signed envelopes. If anyone from DocuSign is reading this, I can share data.

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C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Where do i find the signing certificate for the customer

Where do i find the signing certificate for the customer

1691
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Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
how to restore the signature with the docusign brand and my code around it? after changing the signature it no longer appears on my documents

how to restore the signature with the docusign brand and my code around it? after changing the signature it no longer appears on my documents

713
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
In DocusSgn I cannot locate the envelope I sent. I can only find it on the email notification. How can I resolve this?

In DocusSgn I cannot locate the envelope I sent. I can only find it on the email notification. How can I resolve this?

707
C
Docusign Employee
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Hello, I have sent a doc to 6 parties. Is my understanding correct that they sign in order and the next party only receives the doc once the previous party has signed? Is there a way to change that so that each party can sign "whenever" "randomly"? T

Hello, I have sent a doc to 6 parties. Is my understanding correct that they sign in order and the next party only receives the doc once the previous party has signed? Is there a way to change that so that each party can sign "whenever" "randomly"? Thanks

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Docusign Employee

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