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Hello, I have used Docusign for years to complete documents sent to me for signature. I was previously able to see all documents upon logging into my Docusign account.
I am no longer able see completed documents except one which was signed more recently. Could you help?
Solved
Cannot see previously completed documents
+2- New Voice
Best answer by Michael.Rave
The default filter is set to the “Last 6 Months”, which explains why you only see the documents that were signed more recently in your Manage tab.
Click on “Filters” on the righthand side to change the Date to see all envelopes:
+19- Docusign Employee
- Answer
The default filter is set to the “Last 6 Months”, which explains why you only see the documents that were signed more recently in your Manage tab.
Click on “Filters” on the righthand side to change the Date to see all envelopes:
- Community Moderator
Hi
I hope you are doing well.
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Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
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Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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