eSignature

Hi All,I have created a template application that requires the applicant to have a Guarantor & Witness.If Applicant DECLINES to sign – the workflow still sends the application to the Guarantor? How do I stop this? I would think IF the first point of the workflow declines this would be the end of the workflow? I have attactched my signing order, which works great unless the applicant Declines.  How do I make the Guarantor & Witness to be restricted to View only without changing the applicants access to view only? I essencially want mutiplue applicants to be able to collaborate but the 2 witnesses to only be able to View the information completed on the application. I have tried changing only the Witnesses to View Only however as colaboration is ticked it changes all to View Only.  we want reminders on for the Witnesses to avoid a hold up for completion, but we don’t want notifications to go to the Applilcant. Can I customise alerts to only Witnesses?Thank you in advance for any

I need to edit a lot of templates to change one signer to another. Is there a “change all” option where I can select a signer’s name, then mass change all templates they are a signer on and change it to the new person?

Is there an option to download multiple envelopes at once?Can a user download all the envelopes in their account simultaneously, or is downloading one envelope at a time the only available option? Best regards,Ilse

Is the DocuSign server having an issue today? I just sent an envelope to four different people and the envelope failed. The error message says that all email addresses bounced. I’ve rechecked the addresses and even reentered them all. Same thing. Three addresses are gmail accounts; one is a yahoo account. Can anyone help with this?

I purchased the Docusign plan for 5 envelopes per month, but I’ve used only 1 during the month of June. When does the envelope supply replenish?

If I find a minor mistake on forms that have been placed in an envelope and sent to my clients how do I make changes within the envelope?

When I initiate a new signing, my username isn’t displayed on the email.  It’s supposed to say “Mary Golding via DocuSign” but just displays the docusign email address.  If I resend the same envelope, void, correct or delete it, the username is displayed correctly.  See the email inbox screenshot.   I’ve reached out to tech support multiple times and they have no resolution.   

Is there a way to add the Approve button automatically to the envelope? Please let me know if further clarification is needed.  Thank you,Nancy

The above link is out of date.  This is such a basic need and yet so very difficult to assertain from the docusign documentation. Please advise

I use the same template for signature signing numerous times a day. Today, however, when i “Replaced” the template with the document i wanted to send for signing, it is saving all documents with the template name and i can’t tell the difference between any documents i have sent, since they are all converting to the template name and not the file name. how do i fix this?

I have a document which is being signed by 19 different parties.  One party has signed and was selected to specify its own witness.  It seems, by error, the signee has signed (last week) but has entered their own details as the witness (but haven’t signed as a witness).  Is it possible to cancel the original signature and resend to be signed and witnessed together?

Hello - I signed up for a free trial to test the system out. I sent an envelope to myself and another person as a test but neither of us received an email notification letting us know we have a document to sign. If I buy the service, will an email notification go to the person I want to sign the document. I'm skeptical now. Thanks.

How to make Electric name seal (Electric Hanko)through making the contract sheets?

Hi everyone,How can I see contracts that been sent by someone else while i’m NOT the first signer? Right now when somebody sends a contract and i’m the 2nd signer I will not know about the contract until it will be my time to sign. It doesn’t show under “Waiting for others” as well. Thanks!

what is the standard time to sign the document before it expires? 

Hi Team, Have referred to the following https://support.docusign.com/s/document-item bundleId=pik1583277475390&topicId=srv1583277356044.html&_LANG=enusin an to attempt to Lock the recipient name in some templates I hold, however cannot see any option to Limit this?Could you assist with further steps on how to have this enabled?  I can get as far as Settings -> Signing Settings -> However, cannot see the following options: Signature Adoption Configuration -> Lock Recipient Name I am an admin on our Docusign account too.  Thanks, 

Before uploading documents, do I need to make them fillable?

 Hey, Everytime I try to upload my brand I get an error message. Any ideas on what i’m doing wrong.  

I added drop down boxes to a document, but I have to select the information all the way on the right side of the program. Why does by list not drop down when I click on the drop down arrow?

I just signed up for the monthly standard plan for 3 Users. It says on my plan summary that I have 30 envelopes. Then on the other users he has sent 3 envelopes and it says he is out and needs to upgrade. For the standard plan, shouldn’t it be 100 envelopes each? 

Hello,I have a partner that wants me to create the agreement, send him a link so hen can fill out his clients information (client also needs questions to be answered) so he can send it to the client to be filled out and signed. How is this possible?

Hello.A couple of weeks ago I got a notice from DocuSign that stated that my subscription was going to be renewed. I made a switch request to reduce my subscription and got a confirmation that it would be switched at renewal. The new setting were significantly cheaper. However, I just received a notice that the subscription was renewed with the old settings and I charged the previous amount as well. How can I fix this? 

Can you create a template to split pdf documents in a personal account? Or with a standard Docusign account? Or only with a business account?

Hello,We work with a company who has setup their Docusign to send multiple unique envelopes in a single email. This is not bulk send or something like that. Imagine this:I am the recipient and I get an email from Company A. It contacts multiple sign here links. Each link is a separate envelope. This kind of experience would have multiple use cases. Any ideas on how they are doing it?

How do I use DocuSign as a blind person who needs to send envelopes? I started by creating the document in Office Word and then uploaded it to DocuSign. I was able to go through most of the process but one thing was my problem. When I clicked on the add fields area, there was no intuetive interface showing me where to place the fields thereby leaving me stranded. Also, I could not read the document on the interface using my screen reader. it just kept mentioning only the pages. This was also the case When I tried to preview the document after uploading it. Is there something I am not doing right?