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Hello, I am a realtor with RPA Real Estate. I currently use Authentisign as my signing service, they use blue and yellow for the different signature fields, making it very easy to tell apart. I heard many good things about DocuSign, which is why I decided to try out the trial and possibly make the switch. my only issue so far is the colors of the signature fields. they are pastel green and pastel blue, which look very similar and are very hard to tell apart, is there a way to change this? if not, I would like to suggest using different colors that are easier to tell apart, or giving the option to choose your color for each signer would be most ideal. Thank you so much!

Hi all,I have a workflow and I need to split a document and I need to specify the page number to save into a new file.How I can find out the total number of pages in a document so I can exclude the last 2 pages?Thank you in advance.

I am encountering the following error when attempting to send a document using a static variable in my integration with DocuSign:The Envelope is not Complete. A Complete Envelope Requires Documents, Recipients, Tabs, and a Subject Line. Error querying documents for Envelope ID = 95d29fa2-762b-49c6-a162-44ce4d16cd23Context:I am using a static variable to pass the document to the envelope. The envelope creation process seems to fail because it does not recognize the document as attached. Recipients and subject line are already set, but the error persists.Question:How can I ensure that the document is properly included in the envelope when using a static variable? Are there any specific steps or API parameters required to validate the envelope before sending?Any guidance or best practices would be greatly appreciated.

Hello, I’m using the DocuSign eSignature API to create an envelope draft from a template that uses DocGen and contains a dynamic table. After creating the draft and adding rows to the table programmatically, I attempt to add signature tabs anchored to text placeholders inside the table.The sequence of operations is:Create a draft envelope from a DocuSign template using the Envelopes API (POST /v2.1/accounts/{accountId}/envelopes). Add dynamic table rows via DocGen Form Fields API (PUT /v2.1/accounts/{accountId}/envelopes/{envelopeId}/docGenFormFields). Wait for DocGen rendering to complete. Add signature tabs via Create Recipient Tabs (POST /v2.1/accounts/{accountId}/envelopes/{envelopeId}/recipients/{recipientId}/tabs) using SignHere tabs with AnchorString values matching the placeholders inside the table.The envelope and recipients are created correctly, and the table rows appear as expected. However, the sig

Hello there,I got stuck when I am trying to integrate docusign-esign node module in my spfx webpart.I’ve created a new spfx webpart I’ve installed docusign-esign module in the working directory. (My webpart package.json has the following entry…   "docusign-esign": "^8.5.0Error When I gulp serve - I am getting the following , one of so many.: 'dist':./node_modules/docusign-esign/src/index.js: Module not found: Error: Can't resolve 'ApiClient' in 'C:\Phani\Custom Development\PembinaApprovalsDashboard\PembinaApprovalsDashboard\node_modules\docusign-esign\src'Did you mean './ApiClient'? On init of my webpart, I’ve the following code.try      {        let dsApiClient = new docusign.ApiClient();        dsApiClient.setOAuthBasePath(this.DOCUSIGN_OA

Hi everyone,I’m trying to find a way to prevent users from having multiple active sessions in DocuSign — for example, being logged in simultaneously from multiple browsers or devices.I’m looking for something like: A setting to allow only one active session per user, or A way to automatically terminate previous sessions when a new login occurs. I’ve already checked the Organization Security and Session settings in the Admin Console, but I couldn’t find an option specifically for this.So my question is, Is there a way (via the Admin Console or API) to enforce single-session login for users?Thanks in advance!Chris

We’re inviting our customers in procurement to share how Docusign is supporting your workflows. What processes are you streamlining, which integrations are critical, and where do you see opportunities for improvement? Your insights will help us better understand real-world use cases and guide future enhancements.

I received a docusign document from my employer, and this was the first time I had to do the signature digitally.For that I needed an identification process with a dispatcher, where even the first 2 attempt was cancelled by the dispatcher due to technical issues. On third try we finally could start the identification, but at the end the dispatcher told me that she has technical issues so I shall call them again.However since then I stuck at the 1. Identification step with the message:“This identification for this Transaction Number has already been completed and cannot be restarted.”How can I proceed to the Sign documents step?

Hi everyone,We’re experiencing an issue with the embedded signing flow that recently started occurring (it was working fine until last week).We’re following the official guide for creating a focused signing view:👉 https://developers.docusign.com/docs/esign-rest-api/how-to/request-signature-focused-view/Our backend uses docusign-esign@^8.5.0 to generate the signing URL.We include the following domains in our FRAME_ANCESTORS directive:https://our-domain.com https://demo.docusign.net https://apps-d.docusign.com The generated signing URL opens correctly in a separate browser tab.However, when embedding it inside an <iframe>, the frame fails to load and the browser

Hi allIs there a way to create a recipient template that saves recipient details and signing order for a specific company?We frequently send envelopes to the same company with the same recipients and signing order. It would save a lot of time if we could save this setup as a reusable template, so we don’t have to manually enter the same information each time.What We’re Looking For:Ability to predefine recipient names, emails, and signing order Option to select this recipient template when sending new envelopes Ideally, this would work independently or alongside existing document templatesHas anyone found a workaround or is this something DocuSign is planning to support?

Hello, We are experiencing issues with Docusign connection to Dynamics 365 CRM dropping off and requiring manual intervention to connect the 2 again, typically after a period of time where users are noticing documents are not sending. It’s not very often but often enough that it’s becoming a bit annoying for all involved when it happens. I have not seen any reason for the connection dropping, no passwords are changed and re-connecting is simply going to the Docusign settings in CRM and pressing “Connect”What we really need is some form of alert to us to tell us when the connection has been lost so that we can avoid delays, is there any way to implement this?

Hi Team,After signing the document upon clicking finish , a pop up window appears to share the document with required ones as shown below. Our customer doesn't need this. Is there anyway to suppress this. Please suggest.  Thanks

Hi I am a new user to Docusign and have sent one document out for signature. A client has signed a contract but the wrong company name is shown in the signature box. I do not think this was a requirement specified when requesting signatures, how do I correct this?

Is it possible to have the API call limit raised from the default of 3000 per hour ?   Is this based on the plan you have wit Docusign ? Can it be raised for a certain number of hours per day  ? Ex: 5pm to 8pm an then it goes back to defaultWhat is the maximum if it is possible for it to be raised ? Are there other stipulations for raising it ?Do the API limits only impact Docusign Retrieve or all aspects of sending envelopes  etc. ?What is the procedure to have it increased ?   support ticket ?  Thank YouNorman

Hi DocuSign Community,I need some guidance on the correct architectural pattern for checking envelope status without violating API rules. Context: I’m a developer using the docusign eSignature product. I have an envelope that requires signatures from two separate recipients. I need to trigger a specific operation in my application, but after both recipients have successfully signed and the envelope is complete, and when only either one of the recipient has signed the contract.  Problem: My initial thought was to call the GET /envelopes/{envelopeId} endpoint to check the recipients' status every time one of them signs. However, these two signatures could easily happen within minutes of each other. This would mean I'd be making multiple GET calls to the same envelope ID in less than the 15-minute window, which I believe violates the API polling rules. My application is already live,

HiHow would I go about sending a document to the PA of a director who will then forward to the director for signing?To whom should I address the email?

Request Failed: 400 {"error":{"message":"Model is not supported for this request.","code":"model_not_supported","param":"model","type":"invalid_request_error"}}

The big news at Docusign Discover25 was the integration of AI-enabled tools with our Intelligent Agreement Management (IAM) platform. Our Model Context Protocol (MCP) server, now in beta, supports AI-assisted tools including Anthropic Claude, Microsoft Copilot Studio, and GitHub Copilot.We also made an exciting announcement about upcoming IAM availability in ChatGPT, which will enable users and AI agents to create and analyze contracts directly in ChatGPT. Other highlights of the November newsletter:Accelerate development with our open-source micro-frontend system, Docusign 1FE.

Hi All,I know you can embed in-person signing on a document,But is it possible to embed in-person signing on a website (specifically a sharepoint site).We have site created where users have to provide in person consent, they will be in an office, office users will add the signers name and email address(and a second signer if required) and we expect the signers to sign in person.Is this possible?Thanks in advance.

Hello, I am operating in a weird jurisdiction that partially accept digital signature, only if the digital signature looks the same as the person's signature in their passport/IDs. However, the current DocuSign default setting for signee signature is an autogenerated signature that looks like the typed version of their name. This results in us having to re-send signing invitations so people can correct their signature, which is highly inefficient, especially when signees are unfamiliar with DocuSign features.Is it possible to disable this 'default' and as an exchange, making 'Draw' or 'Upload' the default? Thank you

Hi everyone,I’m trying to send an envelope using the DocuSign eSignature REST API from an n8n automation workflow, but I’m getting a 400 - UNPROCESSABLE_ENTITY error when using a template.Here’s the full request body I’m sending:{  "emailSubject": "Please sign this document",  "templateId": "b19401de-25af-426b-addc-c290c0ef0753",  "templateRoles": [    {      "email": "abc@gmail.com",      "name": “Group",      "roleName": "BCBA"    }  ],  "status": "sent",  "eventNotification": {    "url": "",    "loggingEnabled": true,    "requireAcknowledgment": true,    "envelopeEvents": [      {        "envelopeEventStatusCode": "Completed",        "includeDocuments": true      }    ]  }} And here’s the error response:400 - {"errorCode":"UNPROCESSABLE_ENTI

Before our managers sign any contracts, should we make sure they receive an internal document (e.g., a contract summary or explanation) so they understand the content and context of the agreement, even though they do not initiate the signing process themselves? What would be the best practice for this?Thank you

Hello,I’m using a date field in CLM forms and I need the “dd MMMM yyyy” format, but the month name is always displayed in English (e.g., 30 September 2025).Is there any option to generate the date in a localized full format, so the month name appears in Portuguese (e.g., 30 de Setembro de 2025)?If not, is Docusign planning to support/translate localized date formats in CLM document generation?Thanks! 

Hello,I am using the Doc Gen step within my workflow to generate a document based on initial form data.The issue I'm facing is related to data coming from a table in the initial form (multiple entries/rows). When I use the “TableRow Select” or “Repeat Select” tags in my Word template to display this data in a table, only the last row of data entered in the form is showing in the generated document. The previous rows are being overwritten.For example, if I enter 2 lines of data in the form's table, the generated document only displays the second line.This is the initial form:I tried both ways:

Hi all,We’re trying to send a formatted HTML email during the "Review and Send for Signature" step in DocuSign. Plain HTML isn’t rendering properly.We have Adobe E-Sign integration working for signature. I know we can send HTML in Send Email step, but need to check feasibility on signature related steps.Has anyone done this or know if it’s supported?