Changing Connected App Send From Email

Forum|Forum|21 days ago
August 25, 2026
3 replies
46 views

I recently set up a connected app to integrate DocuSign with LaserPro. Everything was pretty much done from LaserPro as far as logging in and giving consent. The issue is that when I logged in to give consent I used my org admin account and now when we test, all test emails are showing as sent from me. Is there a way to edit the connected app to assign a different from account, or do I need to revoke the authorization and reconnect using the account I want to be the from address? We want users to be able to manage sent envelopes, however I know the account used to connect must be an org admin.

I

Iandro.Simoes

Docusign Employee

Hi @CFCUDev

You don't necessarily need to revoke the current user's permissions to authenticate the new user if you want to change the sender. You cannot edit the connect apps to assign a different user or account.

Best regards,

C

CFCUDev

Author

Newcomer

Hello and thank you for the response. Could you possibly expand on how I would go about changing the sender without revoking and setting up consent again?

I

Iandro.Simoes

Docusign Employee

A new user authentication is needed, just like the current one. Note that some third-party platforms only allow one user authentication. In this case, I'd recommend reaching out to them for help changing the sender.

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