Occasionally I get an Invalid Date error message in Docusign webform

Question

Occasionally I get an Invalide Date error message in Docusign after entering a valid DOB on Date field in Docusign webform.

We do noth ave any special case or extra logic on date field, Just a standard Date.

Note:- Most of the time looks good but happened few times and our QA engineer also observed few times.

Anybody know why?

Ma.Cubio · Answer

Hello ​@AmitTimalsinaThank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.I have a couple of questions for you.Could you confirm whether you are both the sender and the signer of the web form?Do you happen to have a screenshot of the exact error message for further review?Sincerely,Ma. Cassandra | Docusign Community ModeratorIf this helped, feel free to Like👍and click "Best Answer"

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