eSignature

I accidentally voided and deleted a document before it was completed. Is there a way to recover it? I have looked in the deleted folder and it isn't there. it hasn't been 24 hours yet. Thank you.

I would like to print a report of all the completed envelopes I have sent.

How do I unsubscribe from this?

I remember before end of March this year, I could receive an email notification with the completed document attached. But I only receive the email notification WITHOUT attachment. Can I resume the function? What should I do for it?

After having done the identification process with the DocuSign employee, I have tried to sign an additional document, but it's asking me to start the whole identification process again. Do you have any idea why that is?

Does anyone know how to change an email for a contact that is currently in my address book? Every time I set up a document to sign it pulls up their contact with the wrong email and I have to change it.

how to fix tiny initial and signature boxes?

the powerform has a rule (e.g. if field A = Yes, route to signing group.), but no matter what configuration I use, only the first name listed in the signing group is getting the emails from the system. I tried removing the signing group and just routing to individuals based on rules in the powerforms (if field A = Yes, route to user 1) and then another rule (if field A = Yes, route to user 2) and only 1 of those rules is running and only User 1 is getting the emails.

I have downloaded the template but am wondering if there is a way to have the form fillable for SS# instead of EIN#

My company has been using electronic signature only, but now the legal area need to use digital signature too. The problem that I can't find the Signature Type option to choose ICP-Brasil in my case. This option appears doesn't seem to be available to me.

Hi support team,I deleted few envelopes before was signed because we need to make few changes to the documents. I want to know if those evelopes count for billing purposes as a "used envelopes" or the plataform only charges for the envelopes used and signed.Thanks for your help.

I started a new doc to sign & found out my name is only my first name. I'm halfway through signing, how can I add my last name to the signature now?:

¿Como puedo eliminar una firma y solicitarla nuevamente? ya que la firma no es elegible por políticas internas de nuestra organización

I was supposed to make a sign on document and I mistakenly did wrong sign. Is there anyway i cn change the sign on document?

Hi, How do we go about having a document witnessed using DocuSign? Thanks.

HelloI am a DocuSign user as Part 11 Module Enabled. I want to edit 3things in bleow.1/ I want to remove the signed time from the sign, can I edit it?2/ I also want to remove the unique number under the sign, can I edit it?3/ I want to remove comments such as 'I approve this document', can I edit them?Could you help me please?Thank you.

We find that when we identify a recipient with the "Specify recipient" role, the message "An error has occurred while saving one of the recipients. Please try again" appears and also, when we click Next, another message "Account does not have permission to send to Agent recipient type."A few weeks ago it didn't give us errors and now it does. What is the reason? Can you help us?

How can I edit a docusogn document that has been sent and completed??

So, I understand that if I send documents to be signed the other person does not need to have Docusign esignature software to fill out the forms correct?

Hello,I have received an email with a link for sign a contract. It is a link, so I can't charge it in the Docusign because it ask to charge a document that is in my computer or google drive.The problem is that the document want my sign, but the sign is standard, with only my name and surname but different calligraphy. Is it correct? Is it valid?I want to use for security my personal calligraphy, so I saved it on my official DocuSign account, but I can't open the link on my account because it is on the private email (Gmail). The esignature add don't work because it see only the attached.

My name is spelt correctly everywhere except my signature. I can edit and change my name on my account but when I sign documents it is spelt incorrectly. I cannot seem to figure out how to change this.

Recipient put initials in signature box. How does she change this?

How can I change my signature? I needed to sign in my maiden name months ago, and now in my married name- I cannot find how to alter this!!! Please help!!!!

How can we modify the signature date format from DD/MM/YYYY to YYYY-MM-DD in a document to sign (sending)? 

how do I change a saved signature? It is last name first and needs to be first then last name