Hi,

Thank you for reaching out to the DocuSign Community.

For envelopes that are pending (have not been completed yet), you can correct them and add the new recipients.

You can correct the details of envelopes that are in process, that you sent or someone shared with you. You will be able to correct the recipient information (name, email and add additional recipients or remove them), email subject and message, fields, and document information.

To correct an envelope you will need to:

1. Go to the Manage tab.
2. Click on the Sent folder.
3. Locate the envelope in question.
4. On the right side of the screen click on the dropdown and select Correct.
5. You will be able to add new recipients to the envelope.
6. Click on the Next button and then click the Correct button.

For completed envelopes, I'm afraid that you won't be able to modify them, but can opt to use the Forward feature to create a copy that you can send to new recipients as is, or add new documents and fields as needed.

Here are some resources you might find useful:

Correct Envelopes

Add Recipients

If you believe that you need further assistance, or require the assistance of a live agent, you can always create a Support Case to have a Support agent work with you. 

https://support.docusign.com/s/contactSupport

If you are not able to open a  Customer Support case via the above link, you can scroll  down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.

Please click "Select as Best" below if you found the answer to be a valid solution to your issue. 

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Best regards,

Rebeca | DocuSign Community Moderator