eSignature

I am new to DocuSign and didn't find this brought up in previous discussions. It seems that all of the instructions on how to use template matching is to start a new envelope. Is there a way to initiate template matching when creating a new template? All I want to do is update the text and layout of an existing template by uploading a new version of the original document the existing template is based off of. I see in the template list I can "Include" each template in matching, but nothing happens when I upload the new version of the existing template document, it just creates a new template and no visible way to merge the two.Thanks

 I see where the Bulk Send option will send the same template as 300 individual envelopes, but that gives us 300 copies of the same document with one signature per document. We need only one document with 300 different signatures.

How do I remove the copy view/watermark on the final executed documents? Thank you.

How do you add a date to a document that has already been signed by Docu-sign? If not possible, how can you send out a document by Docu-sign and date it later? (i.e. is there a field that can be completed at a later point?)

we exceeded our envelope limit but we can still use esignature. Is it necessary to add envelope or we can continue using without adding?

I have a user who had previously set up a free account. I added her to the Company account, but when she logs in with her email address, it still takes her to the "free" account How can I switch the associated account on her profile?

I'm creating my first template (to use in the Apply Template feature) and I'm not seeing a way to make the fields Optional, like you can in a regular envelope. There are some fields that will be optional (checking any boxes that apply), and others that I need required before they can complete the envelope. Anyone know how I can designate the fields when creating a template?

How do I change the placement of the documentation stamp on a document from the top left corner to the top right corner, or bottom left or bottom right?

I accidentally added myself as signer, I need to remove it. How do I do it?

I co-worker sent a form to a client..........but the co-worker is now of vacation and cannot access docusign. Is there a way for me to pull the signed form from her docusign link?

Hi... i have a document which was signed by 4 people... but later found out that one of the signatures was wrong... can I edit and ask the person to sign again although the 'process' was complete?

My document shows "completed" and I have the certificate, but when I open the document, I don't see the signature. Could the person have left it blank and submitted it?

I have a powerform embedded via an iframe and when someone goes on the public document page they have to fill out the powerform signer information that asks for a name and email and afterwards they are taken to a screen where the actual document is. Is there anyway to remove that first screen?

why does it repeatedly state “validation of PDF failed”? how to fix?

Once you have sent a DocuSign and the recipient has completed it can the cc'd recipient or the main recipient log back into the email at a later date and view the DocuSign content?

I've created an elastic template and embedded on a webpage. I can view responses in the web app when logged into my account, but can I generate automated notifications (e.g., emails) to designated people when someone accepts or declines?

I have a Signing Group established with two individuals. There responsibility as a recipient is Needs To View. The history of the envelope shows that one of the individuals has opened and viewed the document, but it is still not being forwarded to the next recipient.In this situation, does it requires both individuals in the signing group to view before the document moves on?

How to get flexibility to send document to the multiple users and to get the document signed by any one of the recipients , and it doesn't matter which one signs it ?

How to delete one member of an almost completed e-signature document?

I need to write a work instruction for our clients (who do not have or want a DocuSign account) to sign envelopes through notification emails and can't find directions for this process (preferably with screen shots) anywhere. Help

I changed her "Name" to how we wanted it to appear and kept her email the same, but once she received the package, the signature still appears as she changed it (her birth name). Do I need to void the package and start over?

I need to receive the invoices under my company name and not under my own name, and there is no way to edit the billing information in the Settings panel

I have a document that requires initials and signatures from two different parties. I would like all items signed in one document. how to do I send to different parties to get all signed on one document?

The signers for an envelope are getting an error message when they try to sign. Both signers are unable to sign. The attached document shows the error message they are getting as well as an excerpt of the envelope history which shows the failed activity.The document is large - 18 MB and 98 pages. Could that be the problem? It is my understanding that documents can be up to 25MB and 2000 pages. Is that not correct? If you have any idea why this is happening, I would appreciate it.Thanks, 

So my company has three accounts and one of the accounts , set signing order is on by default but the other two dont? Is there a admin setting for this?