Hello,
Thank you for reaching out here in the DocuSign Community.
I apologize for the inconvenience, I understand that you want to know why the envelopes are not attached to the email notification.
First please make sure that the option Attach documents to completion email is enabled in your signing settings, you will need to be an admin to access this tab.
For the completed PDF to be included with the completed email notification, the size cannot exceed 5MB. If the completed documents are larger than 5MB, the email provides a link to the documents on the DocuSign system.
More information at https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=fur1583277359739.html&_LANG=enus.
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
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