eSignature

Is it possible to export all contract activities? It seems possible for those that I have created as an envelope, but I would like to export a list that includes contracts where I am set as a recipient as well.

The document has a required field for “Company Name”… is it possible to add “Company Name” to the name if the attached file in the completed email? 

I sent an envelope and it says “waiting for others”, but none of the recipients have received it. Please advise, thanks.-Derek

I need to send a document to one party to complete certain form fields (but not sign), then route to two parties to sign. Can I do this?

Someone is sending me a document to sign, but it opens in my phone (illegible) instead of on my MAC laptop. How do it get it to stay on my laptop. I get the message directly on my email that I opened on my laptop.thank you.

I noticed Docusign just had a begin revision.For the life of me, I cannot understand why I cannot read a signed document on my Chromebook on and am being directed to read it on my phone. I use D-sign for contracts and I need to see them complete, which means a a full size screen. I've missed stuff in the past when reviewing on my phone and don't understand why a change of this type would be forced on a consumer.Would anyone know how to change the settings back? I get that I can download and then open it up that way, but that’s like 3 extra steps when I’d always been able to simply click on the document and read through.Thoughts??

When we send contracts via docusign they can’t be signed on a phone or ipad - but when we receive contracts from other business’ we can sign them via phones/ipad - what are we doing wrong when sending out contracts thats stopping us from signing via phones/tablets?We have the apps downloaded etc

Hi, Do we have any option to see if the domain is available or claimed by different organization other than going to Add Domain → Claim option. Thanks

Our CEO does not want to receive a fully executed copy of the documents.  Is there an option to stop the executed copies from being emailed to him?

Hi, I have no idea if I sent the documents to the correct persons. I think I included my email address, well I did include my email address as a recipient as well as two others email address. I review the doc from my email and my signature is there as required, but the document is telling me to sign in the other places where their signatures/printed names go. How do I fix this? How do I know if they signed? Do I sign the document 1st in my line section then it goes to the other two people? I forgot to add a date requirement. I attempted to add a date, but don’t see in the SENT section there is an option to CORRECT what I’ve sent, so I’m unable to add the the date required nor confirm that I’ve created a legitimate document. Is there a live person to speak with, to walk me through this process? I need the document to be sent today, but no later than tomorrow?! Is there an 800 number I can call to speak directly to someone to help me?Thank you

Hi there - A document I sent out for signature is not populating on the homepage, any of the envelopes on the Agreements page, when I search for it, or when I run a report. I know recipients have received and signed the document as I received email confirmation, but the document has disappeared when I need the last signature. Any advice on finding or populating the missing document? 

Hi Everyone,Is there a way to retrieve the template ID from a PowerForm Link Creator using its PowerFormID? I have 600 PowerForms that I need to map them to their template IDs. 

Hi all! Im new here.I am looking for an AI tool that will allow me to upload to it legal documents and bureaucratic forms that I have filled out in the past regarding my company, and then every time I need to fill out new forms - it will offer me the answers to most of the fields (whose content has already appeared in previous documents). Do you know if this is this option available on the platform?

can I get the option to sign a document once a month for free? it seems to me that there was such an opportunity during registration and over time it disappeared. I would like to restore

How do i know that the reminders email has actually been sent?  I have users who mentioned he have not received a reminder email from docusign (even after not signing the document for more than 6 days.  The reminders was set every 2 days

I mistakenly adopted an incorrect signature and now I am unable to change it.  How do I delete the current signature and upload my correct signature before “finishing” the document? 

Hello,We have a process whereby every month we produce upwards of 100 documents which all have the same format but the data in each changes each month. The location of where they are signed is identical for each document and is sent to a single individual.Is it possible in Docusign to:Upload multiple documents at once and have the signature location automatically positioned and assigned i.e. dropping 100 documents in an envelope and Docusign automatically places the signature box in the bottom left of the first page of each document Send out all 100 documents as separate emails for signature rather than a single email including all 100 documents in a single PDF. This enables the signer to decide which of the 100 documents can be signed and which can be rejected.Thank you

We have purchased the Developer API Starter pack, which allows 40 envelopes to be sent per month. We sent 1 envelope on 03/05/2024. However, when we try sending more, we receive an error stating "Envelope limit exceeded."  

What happened to user profile option? It is missing under settings, which allows user to update their email address. My preferences is there, but you can’t update your email address under that option. My profile is missing. It was there a couple of weeks ago. 

HiI’m searching for what signature type I have to choose for someone who signs with a Digidentity certificate.Is there someone who can help me further?Thank you!KRJessica

I have a business account, and need to send a document to a group of 75 people.  When it’s complete, it should be 1 document with all 75 signatures next to each person’s name.  I understand how to set up a bulk send, but how do the signature fields get added for a large group?  It doesn’t seem to show the individual names when I attempt to add the 75 signature fields, just the 1 for “bulk send”, which means each person is going to see all 75 signature blocks and think they have to sign all of them.  Can someone tell me the steps to add the signature fields once my CSV file is uploaded?

Hello All, I have a client that is using a central team to disperse envelopes to be signed by end-users.  The client does not want to give Admin level permissions to an entire team (10+ people) b/c the admin level permission opens up access to other areas of their DS account.  Is there a permission (either in a setting or an API) that would allow a DS user to be able to create an envelope, share it to another DS user who can then open it in Edit/signing mode for an end-user to sign?  Then the signed document and the envelope would be sent back to the original DS user for confirmation.

Hi, I have a live Powerform where a candidate needs to sign first, I have tested the URL link and have been able to sign the document successfully. However when we share the URL, candidates are getting the below error:Unable to load PowerForm, invalid template IDWhat could be causing this issue? Please help 😣 thanks,Megan 

Hi. I am urgently trying to send 7 documents to be signed by 3 people. I’ve had a dreadful experience of this software, and sadly I paid for a subscription, thinking this may solve a technical issue, but it didn’t, and I was charged twice for a monthly subscription (different amounts, too). No customer service available, links don’t work. The problem: each time I try to add a third recipient in a template, it overwrites the others. This means that I can only add 2 recipients. Pointless waste of 2 hours wondering how to get it to work. Does anyone have an email address or a telephone number for customer support please? I hate being blocked by email client gates. I don’t have the time to wait for them to mess me around any more. Thanks for any help. :)

How can I set a conditional logic when a selection could apply to more than one radio button? For example, i am giving the client the option to choose full pay, 2 pay, 4 pay or monthly. if they choose 2, 4 or monthly, they have the option to choose auto pay or not.