Two "Sign Here's" on Signature Field

Question

Hello,

One of my recipients cannot finish signing the document as she gets through all of the fields and it sends her back to the top. I looked at her signature fields and saw some were duplicated and deleted the duplicates. However, when I preview, I see the below. Has anybody else had this issue and how did your resolve? I’ve deleted all duplicate signature fields.Thanks!

JohnSantos · Accepted Answer

@Investor.Relations- It looks like you are in the right track. Make sure when you correct the envelope you are removing all duplicate signature tags and any other fields that are assigned to the signer. Must likely what have happened when you created the envelope is that a PDF with signature tags was uploaded and not deleted when DocuSign prompted you to do so.

nathaly.monge · Answer

Hello @Investor.Relations,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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