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updating customer email address

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How to change a clients email address

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Alexandre.AugustoAnswer

Docusign Employee

Hello, @led62

Welcome to the Docusign Community!

If your customer email address is in you address book, click in your Initial icon on the right top corner, click in Contacts. There you will see all your customers’ names and emails. Select it and edit to make the changes that you need. A contact can be shared so others users in your account can see them too.

In case your co-users have other customers’ names/emails registered in their address book and selected as Shared then they will need to edit for make any correction since the shared contacts are viewed by all users.

Let me know if I answered your question.

Best,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

Alexandre.Augusto

Answer

Docusign Employee

Hello, @led62

Welcome to the Docusign Community!

If your customer email address is in you address book, click in your Initial icon on the right top corner, click in Contacts. There you will see all your customers’ names and emails. Select it and edit to make the changes that you need. A contact can be shared so others users in your account can see them too.

In case your co-users have other customers’ names/emails registered in their address book and selected as Shared then they will need to edit for make any correction since the shared contacts are viewed by all users.

Let me know if I answered your question.

Best,

Alexandre

Translate

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

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Christopher.Alpizar

Docusign Employee

Hi @led62,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.