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New Voice
June 2, 2024
Solved

Preprinted Info at Bottom of Forms

  • June 2, 2024
  • 2 replies
  • 47 views

I have my own login as an agent.  I also have a login for someone else I do transaction coordinating for.  Both user names/passwords are saved to my laptop, as most would do since it is a private network/laptop.  When I log out of her account and log into mine, it still shows HER name and office information at the bottom of the first page of MY forms (the stamp) when I go back into my account.  I’m merely trying to print a Sample of a form, but her information is at the bottom where mine should be. 

How can I correct this??

Best answer by JohnSantos

@JaimeP - How are you login out of the account?  Are simply closing the browser and login back in?   You might want to try to click on the Logout button. 

2 replies

JohnSantos
Guru
Guru
June 2, 2024

@JaimeP - How are you login out of the account?  Are simply closing the browser and login back in?   You might want to try to click on the Logout button. 

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Docusign Employee
June 17, 2024

Hi @JaimeP,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.