eSignature

We have a use case that wants on the completed email notifications, to attached the completed signed pdf to only ONE recipient in the signing order.    Is this possible?  If so, how do you do it? Second question: Regarding attaching the pdf to completed email notifications.  Can this ‘rule’ be defined at the template level?  ex:  Template 1 - yes we want the pdf to be attached to only one role on the template.  Template 2 - we do not want any pdf’s attached to any role on the template.   Is this possible?

Clicking from docusign.com, the screen goes white.  The URL says docusign.com/send, but it does not allow me to input my username & password.  I thought it would be fixed by now, please advise what we can do to use the paid platform?  

Is there a way to give access to the Signer’s timeline to another person, throughout the process? More than just after final reciept of all signatures? 

Hello,I have an envelope that is signed first by recipient and second by me. The recipient signed the envelope, but I was then away for 2.5 weeks, when I tried to sign upon my return the envelope was voided, due to expiration. What is the expiration time (days) from recipient signing, to me signing (sender), and can this be changed?thank you

I use docusign for realestattre. I do not have a CLM area (and have no clue what that means. I just want to clean up my contacts. How do i get into my contact list?

Is it safe to send a form with a SSN through docusign? Are docusign documents encrypted? 

Editing text within a template document for signature for many different people and changing text I have student enrollment contracts and info in the contract change per student (i.e., scholarship Amount; Student Name; Services provided; etc.) -- but the main doc stays the same for all 50 students.  How can I individually edit an enrollment student contract and still have parents select a few radio dials and sign/date the document?  Please advise if this is possible to do and if it is possible -- how.  Thanks

Hi, It won't allow me to create a powerform from a template that has two signers.The first one we don't know who it will be and the second one we do, enter your name and email. How should I place the signatories?

Hi Docusign I signed the payout source transfer acknowledgment from facebook with docusign, yet facebook said we don’t accept typed document even though they requested docusign, so i want to know what am i missing.

Is there a way to export a list of every envelope i have sent that includes recipients and title of envelope? 

I am new to Docusign.  I sent my first contract to be signed by a client in Sydney, Australia.  Subsequently i received notification my client had signed it - but the date and time were wrong. Night time the day before.  Must be west coast American time.  Can i have a certificate issued with the Sydney Australia time it was signed ?  i looked on the Docusign webpage but cannot seem to see an answer. 

My team wants to send the individual templates in the same folder at the same time to the same person without having to create a new envelope. What is the best way to merge these templates into one envelope?

HASNAN B SAADAN

I have an issue with my docusign account. All the forms are returning this error: Unable to load PowerForm signing process.Error: Something went wrong. Try again later.I already enabled the logs, you’ll find them attached. Thank you,Ariela  

I have created a template and added a document to it, however when I go to add the fields into the document my formatting is messed up. The document looks good when I upload it in my template, however, when I click next to add the fields, the formatting is wrong. I look at the preview and it is still wrong.

I have attempted to send two documents today, both to the same recipients. One is in my own office so I know our server is working, the other is gmail. I know the emails are correct however, both emails are failing to delivery. It just says “Delivery Failure” I have attempted several times and now believe it is not a problem with where I am sending them but actually an issue with our account. I have checked our subscription, it is active and has a card on file to renew later this month. I have cleared cache and cookies, and have tried on two different browsers, what else can I try?

I am trying to do a bulk send, where I want to prepopulate about 10 fields with customer information.  I have set all my data field names, however, when I do the bulk upload and download my CSV template the data fields I created are not there.  It has other names like access code and other that I cannot find when they tie to. Thanks for any help.

Do I have to upload every document I want to sign when I am the only signer?  I am not forwarding the document to anyone.

Hello! The Docusign admin for my company has set up shared envelopes for one of our employees with herself. This worked out well, but she was wondering if there would be a way to make it so that she does not receive email notifications for the shared envelops and instead only receive notifications for her own direct envelopes. I tried looking for information on this but it seems that shared envelopes are still quite new, and I was unsuccessful in finding anything on this topic. Is this possible?   

 When I am in the Inbox view, there is no Resend button. However, if I am in the Homepage which lists the last 5 items under Agreement Activity, I see the Resend button.How can I resend a contract that is still pending one signature if it is not listed on the Homepage?

Is there any way to a page to an existing envelope with an existing document without it being created as another document?

We have a group of users that are complaining that the envelope ID is showing on all their documents and they would like it removed. I see the option in the sender settings that’s already off (Enable including the Envelope ID on the document) it’s also greyed out so i can’t turn it on if I wanted to (I’m an admin btw). I also checked the template and don’t see the document ID on the document so I’m a bit stumped on where to go now. any guidance would be appreciated. 

I'm not able to create a template because the option to create doesn't appear to me, when I click on Start, I only have the option to use a template and send an envelope

I signed a scam hotel reservation email (sender: royal-visit.com). Only found out today that this sender has nothing to do with the event I am attending and that the email was a scam. The signed document was a legitimate docusign envelope.I haven’t provided any credit card info. What should I do?

Hello!  We are just building/deploying our first PowerForm on our website.  When testing I noticed the Finish Signing Later option is grayed out.  Is this not an option with PowerForms?  I have been looking through settings and am not seeing anywhere to check a box.  I have also tried looking in documentation but all I am seeing is how to choose the option on the signing side.  I’m not surprised if I am just missing something in my search. Thank you! Wendi