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Facebook issue

  • August 18, 2024
  • 3 replies
  • 35 views
H
Newcomer
Forum|alt.badge.img+2

Hi Docusign

 

I signed the payout source transfer acknowledgment from facebook with docusign, yet facebook said we don’t accept typed document even though they requested docusign, so i want to know what am i missing.

Best answer by nathaly.monge

Hello @Hersi ,

Thank you for reaching back.

I’m glad to hear it was resolved, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

3 replies

N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • August 19, 2024

Hello @Hersi ,

Welcome to the Docusign Community and thank you for posting your concerns!

By any chance do you have the exact wording they used?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

H
Newcomer
Forum|alt.badge.img+2
  • HersiNewcomer
  • Author
  • Newcomer
  • August 21, 2024

Thank you for your response. The matter has been resolved. They didn't want the signature to be drawn. They wanted readable signature which I chose from Docusign suggestions.

H
N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • Answer
  • August 22, 2024

Hello @Hersi ,

Thank you for reaching back.

I’m glad to hear it was resolved, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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