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Want to shape the future of Docusign? Add your ideas for dream features and upvote others you love.

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How to Use the Ideas Feature

What you need to know about Docusign Community IdeasThis guide will walk you through the process of sharing your ideas, voting on existing ideas, and...

Forum|Forum|1 year ago

21380

Update on the status of submitted ideas

Hi everyone! We’ve heard your questions about the status of submitted ideas in the Ideas forum.Internally, the Docusign team is actively reviewing you...

Forum|Forum|1 year ago

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Blanka WeberNew Voice

Envelope report that will allow to capture a custom field valuesIdea Submitted

hello, I am looking for an enhancement to existing reporting. I am looking to create a custom sent envelope report for a specific template and also looking to pull in a specific data label field value for each of these envelopes, like member account number for example, which we capture via text box. Currently there is no way to capture this information in the envelope report. Thank you, Blanka Weber

Forum|Forum|8 days ago

BeumNewcomer

Improve OAuth Login Flow & Extend Token Lifetime for Embedded Dynamics 365 IntegrationIdea Submitted

In our Dynamics 365 environment, users frequently need to generate DocuSign envelopes as part of their daily workflow. However, they are repeatedly forced to re‑authenticate because OAuth login sessions expire after approximately 120 minutes. This means users who return the next day—or even later the same day—must go through a full login cycle every time they attempt to create a new envelope.Current Situation:When the token has expired, initiating the envelope creation flow results in an error.To resolve it, users are required to:Log out of DocuSign Refresh Log in again Close pop‑ups Restart the envelope creation processThis flow is confusing, time‑consuming, and negatively impacts productivity. Users may need to repeat this process multiple times per week/day.Problem:The session lifetime of ~120 minutes is too short for typical business usage patterns. The login experience is not intuitive and includes unnecessary forced logout steps. Users receive no proactive notification or guidance when re‑authentication is required.Proposed Enhancements:I would like to suggest two possible improvements—either of which would significantly improve user experience:1. Extend the OAuth Token LifetimeAllow administrators to configure longer token durations for server-to-server or app-based OAuth flows, especially for scenarios where users interact with DocuSign through embedded or integrated systems such as Dynamics 365.2. Simplify the Re‑Authentication FlowIf extending token duration is not feasible, please improve the login experience by:Removing the confusing forced log‑out step Providing a clearer, single-step "Re‑authenticate" action Displaying a helpful message when a token has expired Automatically redirecting users into the appropriate point in the envelope creation flow after loginWhy This Matters:These improvements would:Reduce friction for users who rely on DocuSign as part of daily operational tasks Decrease support tickets Improve adoption and overall user satisfaction Make the Dynamics 365 + DocuSign integration feel more seamless and modernConclusion:The current login experience is functional but disruptive in real‑world usage. Enhancing either the OAuth session duration or the authentication flow would create a much smoother and more intuitive workflow for end users.Thank you for considering this improvement!

Forum|Forum|8 days ago

UserHereNewcomer

AI functionality should be an account setting, not a user settingIdea Submitted

Came her to emphatically argue that whether or not AI functionality is enabled should be an account-level setting, NOT (as it is now) a user-level setting.In our case, we absolutely need the AI functionality off in order to use DocuSign, and it is a hassle to make sure each user switches it off. Especially since we have SSO and anyone can basically create an account. That’s all. I really really really hope the product teams sees this, understands, and fixes it.Thanks.

Forum|Forum|8 days ago

ehasickaNewcomer

PowerForm Change Sender Function - Design FlawIdea Submitted

I have been using PowerForms for almost a decade and the change to require full DS Admin access to change the sender of a PowerForm seems misguided. There is already a PowerForm Admin role to be used.This change in September 2025 has broken my ability (and I suspect many others around the user base) to simply create a PowerForm, change sender to one of my agents, and be done. Now I can’t do it an my administrator should not be bothered every time I create a form requiring change sender.Please just add a checkbox to PowerForm administrator that the DS Admin can enable so I can change sender. After all, it’s called PowerForm Administrator but you can’t administrate now.

Forum|Forum|8 days ago

SherriNewcomer

Please go back to the previous Docusign prior to the updateIdea Submitted

Please go back to the Docusign prior to the last update. It’s no longer user friendly. It took me forever to send a contract out this evening.

Forum|Forum|8 days ago

Steven S.New Voice

Disabling combine all PDFs into a single fileIdea Submitted

As an administrator I would like to have the option to disable for the whole account the option that users can download all PDFs into a single file.The reasoning is the following. In our DocuSign envelopes we usually include documents that are signed by all parties, meaning for our signatories but also from the counterparty (vendors, clients). This is why for certain documents we only show them to our internal signatories. Now when users download it as a combined PDF, there is a risk that they share this whole PDF with the counterparty, not realizing that also the internal documents are included.

Forum|Forum|8 days ago

CKIDSNew Voice

A way of avoiding Agreement Manager - (formerly Navigator) translations in contractsIdea Submitted

We are using Docusign for the enrolment contracts of an EdTech company and our clients go to read and sign the contracts using the generated URL accesible via the “Review document button”We would like to know if by any chance would be possible to add the “no translate” option to this generated URLby Docusign so that anything on the contract cannot be translated.We are offering contracts in the language of our clients and they are done using templates and docgen, what is happening now it that if the client has the browser translator active names of people and other concepts as relationship that has possible values “mother/father, grandmother/grandfather” are translated sometimes wrongly and cause avoidable complaints.

Forum|Forum|8 days ago

SHessCordGerNewcomer

SSO login use email of already logged in userIdea Submitted

If you use DocuSign (sign of documents) with sso login and you are already logged in. With enabled Part11 module there are some points to reauthenticate. At moment a user always need to input it’s email address and then to decide if to use classic login or to use company login. The IDP (sso) is always asking the email + password again. That is very time consuming and frustrating for the users, always type in the email twice. DocuSign should recognizes the email address of an already logged-in user and only ask of use classic login or use company login and forward to configured sso IDP without request for email first (only if the user is already logged in). Please consider that enhancement.

Forum|Forum|8 days ago

DMSDocNewcomer

Ability to Disable Contact ListIdea Submitted

Use Case:Our site uses firm level user for integration for each of our clients. Our system only allows users to access specific envelopes from our system using Focused View.The Focused View interface allows users to update recipients on envelope.Issue: Add Recipients feature allows user to open contact list and view all contacts from Contact List. This allows user to see contacts entered by other users in system, since Docusign automatically creates a contact from recipients for every envelope created under the firm level user.Docusign Support Case: 16958854Idea Request to Docusign:Ability to turn off access to client contact list from focus view but retain ability to Add Recipient to envelope without use of client contact list. Turn off automatic saving of recipients to contact list from envelope creation.Focused View Add Recipients Feature

Forum|Forum|8 days ago

daniel.krcmarDigital Collaborator

Send and Manage Docusign Web Form Links directly from a WorkspaceIdea Submitted

Idea / ProblemWithin Docusign Workspaces, it is currently not possible to send or manage DocuSign Web Form links directly from the Workspace. Users must switch to the Web Forms interface, which breaks the Workspace-centric workflow and reduces visibility.Proposed EnhancementEnable users to send Web Form links directly from a Workspace, making the Workspace the central place to manage document collection and execution.Key Capabilities Generate and send Web Form links from within a Workspace Associate Web Form responses and completed envelopes automatically with the Workspace Track Web Form status and submissions in the Workspace Reuse existing Web Forms without duplication Maintain full audit trail and Workspace context Business Value End-to-end processes managed from a single Workspace Reduced context switching Better visibility into form completion and status Stronger alignment between Workspaces, Web Forms, and IAM

Forum|Forum|9 days ago

SudheerNewcomer

DocuSign Microsoft Purview enhancement for MS office DocumentsIdea Submitted

Hi Team,We have identified that any Office files labelled with an encrypted classification such as “Confidential” or “Highly Confidential” are currently not supported by DocuSign. When users attempt to upload such files into DocuSign, the upload fails and an error message appears. This is a significant concern as DocuSign is widely used in our organization and expect that the DocuSign to support encrypted files classified through Microsoft Purview Labels is critical to maintaining our data security standards. We would highly appreciate if this can be taken up as improvement in resolving or enabling this feature to ensure secure and compliant document handling within DocuSign.Please let us know if you need more information - Thank you for your support.

Forum|Forum|9 days ago

y.tayalNewcomer

Decline comment visible to all the recipientsIdea Submitted

We want to let all the recipients to view the declined comment after any of the recipients decline it.

Forum|Forum|9 days ago

Zainab OlawoyinNew Voice

Enable SMS Authentication Prompt When Downloading Documents in the UI during Custody Transfer ScenariosIdea Submitted

When a custody transfer rule moves completed documents to a custodian account, when the original sender is also a recipient on an envelope that requires SMS recipient authentication attempts to download the documents directly from the Docusign UI results in a RECIPIENT_AUTHENTICATION_REQUIRED error. This is because clicking Download does not initiate an authentication prompt so it blocks the access. This creates a confusing user experience as the presence of the Download option implies that Docusign will prompt for SMS verification. The workaround to this is for the user to access the envelope via the email link so that the SMS prompt is triggered. It would be beneficial for the click of the Download button to trigger the SMS authentication prompt if required to allow the user to download the required documents within the UI.

Forum|Forum|10 days ago

daniel.krcmarDigital Collaborator

Pre-select Recipients and Assign Them to Upload Requests in WorkspacesIdea Submitted

ProblemIn Docusign Workspaces, Workspace Templates allow administrators to define Upload Requests (required documents, instructions, etc.).However, recipients cannot be pre-configured or assigned to these upload requests in the template.As a result: Recipients must be manually added every time a workspace is created Upload requests must be manually reassigned, which is error-prone Standardized, repeatable intake processes are difficult to enforce This limits scalability and automation for enterprise use cases.Proposed EnhancementAllow recipient selection and assignment at the Workspace Template level.Option 1 – Role-based assignment Define roles in the Workspace Template (e.g. Customer, Legal, Finance) Assign each Upload Request to a role At workspace creation time: The creator selects recipients for each role Upload requests are automatically assigned Option 2 - Allow workspace creators to select one or more upload requests and assign them to a single recipient who is already shared in the workspace or from contacts,… . Key capabilities Multi-select upload requests (checkbox or bulk action) Assign selected upload requests to: One existing workspace member A newly added recipient Option to assign: All upload requests to one recipient Only selected upload requests

Forum|Forum|10 days ago

Lisa BotheNewcomer

Display envelope history in a legally compliant mannerIdea Submitted

If I send the envelope to a recipient by e-mail and it is then opened by someone else (for example, the representativefrom the mailbox), this will not be shown in the envelope history or summary. This can then lead to someone else signingthe document instead of the recipient - without anvone noticing. In my opinion thats a lega thing and should be fixed assoon as possible by DocuSign.

Forum|Forum|10 days ago

gforrester44Newcomer

The ability to run a report for expired envelopes under the 5-Click/48-hour ruleIdea Submitted

To Whom it May Concern:Please create the ability to run a report for expired envelopes under the 5-Click/48-hour rule. As it stands now, I must view the history of each envelope to determine if they have expired. Kind regards,Gina Forrester

Forum|Forum|10 days ago

AustinLNewcomer

Department-Level Group Admins with Scoped User ManagementIdea Submitted

We would like to request an enhancement to DocuSign’s user and group management model to support true department-level group administration. Specifically, the ability to designate a “group super-user” who can add and remove users within their assigned group only, without granting broader administrative permissions.In our current configuration, the closest available option is to assign a custom Permission Profile with limited administrative access (Users and Groups → Edit Groups Only). However, this permission allows the user to view all users and manage membership across all groups in the account, which does not meet least-privilege or separation-of-duties requirements. There is currently no way to scope this capability to a single group, nor to prevent visibility or modification of other departments such as HR or Finance.The ideal solution would allow Account Administrators to assign group-scoped admin rights, enabling designated users to manage membership for their own department while preventing access to password changes, other groups, or account-wide settings. This capability would significantly improve governance, scalability, and security for organizations with multiple departments, especially those looking to decentralize routine user management without increasing risk.We believe this enhancement would benefit many customers with enterprise governance requirements and would appreciate consideration for future roadmap planning.

Forum|Forum|10 days ago

AmyFitzNewcomer

Choose custom font colourIdea Submitted

Some of our documents require headings or other text to include dynamic text that changes based on the recipient.Whilst we can change the content of those fields, we can’t currently select a custom colour to match the brand colours used in the document. For example most of our text is dark grey rather than black, but there is no way for us to select this in Docusign.

Forum|Forum|10 days ago

Jayson.MarcoDocusign Employee

Immediately removing envelope access to voided envelopesIdea Submitted

Admins/Senders should have the capability to immediately remove access to certain envelopes which are already voided so recipients wont be able to see the content of the said envelopes. Also not allowing them to download envelopes unless it completed.

Forum|Forum|10 days ago

cesquivelTTNew Voice

Download Multiple Files without UnderscoresIdea Submitted

With Docusign automatically adding underscores to bulk file downloads, this is causing more time for our team to go in and replace those underscores with spaces. They already allow downloads to have spaces when 1 document is downloaded so can we get the same for multiple files being downloaded?

Forum|Forum|10 days ago

jr123Newcomer

Increase Text Box Character Limit from 4000Existing Functionality

The character limit of 4000 seems to be restrictive for no real reason. We should be able to add as much text into a text box as the box will fit you enlarge it by dragging the corners.I have to deal with this daily and I need to add more text boxes to build an agreement, cutting off paragraphs, shuffling verbiage, etc, just so that it is formatted correctly and professionally. Remove the character limit or at the very least set it to 15,000.

Forum|Forum|10 days ago

legalcontractsActive Voice

Enhancement Request - Ability to forward emails to an Agreement Desk RequestIdea Submitted

Please explore the possibility of being able to forward emails from Outlook to the Activity Feed of a Request in DocuSign Agreement Desk. Email recipients are asked to reply to the email they receive - but they don’t so, it would be nice to either have the ability to forward it to an email address connected to the Request or to drag and drop to the Documents tab of the Request. Having to save the email outside of Outlook and go into the Request to add it to Documents creates many extra clicks. Perhaps creating a separate tab in the Request for Emails would be the better solution so that all emails sent/received are contained in a designated space. Please also add DocuSign IAM to the Product Area dropdown.

Forum|Forum|10 days ago

Daniel_101010Newcomer

Please stop renaming files when I download themIdea Submitted

I want to download the combined single pdf of a completed document without you changing the file name to “Complete_with_Docusign_” and truncating the filename. (two distinct issues).Why is the default to use the subject line of the email? Apart from not wanting you to do this at all, the email is from before the signature and now the document has been signed. I could understand adding “_signed” or “Completed with Docusign” or similar but this makes no sense and I cant believe anyone wants all of their downloaded documents to have half the name used up with identical text.

Forum|Forum|10 days ago

Mcbmbr24Newcomer

HAVING CAPABILITY OF MODIFYING OR ADDING ENVELOPE NAME IN POWERFORMSIdea Submitted

I’d like to suggest an important enhancement for PowerForms in DocuSign: Having the capability modifying the “SUBJECT LINE/ Envelope Name” field so sender can customize the envelope name (So they can add the project name or Clients/Company name) before sending. Currently, when multiple PowerForm templates are used, all envelopes are sent with the default title “PowerForm Template>>>>XYZ.” I know that there is a way of adding the recipient name or email address to the subject line. However, there are many contracts that go out to the same person and/or email.This creates significant challenges:There is no way to distinguish which envelope contains which document when reviewing sent items. The email notifications sent to recipients also use the same generic title, providing no indication of the specific contract or document inside. When sending multiple templates (e.g., four different agreements through same PowerForm), all appear identical, making tracking and organization difficult for both senders and recipients.Allowing users to name envelopes would:Improve clarity and organization for both internal teams and clients. Reduce confusion and errors when managing multiple agreements. Enhance the overall user experience by providing transparency in communications. Provide better tracking while searching in the inbox for specific agreement and within DocuSign so we can check the status of the envelope as well.

Forum|Forum|10 days ago

AnngieNewcomer

Envelope Custom Fields functionalityIdea Submitted

we have only two custom envelope tags that do not share commonalities for usage - one is for member facing data and one is used for internal data. They are both envelope fields, required, and show. What I would like is to have the option to disable these at the template level as only one would be needed with the other having a static “N/A” at all times. Example - if a user is requesting travel, they would need the “Traveler name” fields but not the “member number” field - I would want to be able to prevent the “member number” envelope custom field from even being on the template. I have been advised that this not currently an option but to make the enhancement request. Thank you

Forum|Forum|10 days ago