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    811 Ideas

    Biometric Human Authorship Attestation for Senders – Face ID / Fingerprint Confirmation Before Sending Sensitive Documents or emailIdea Submitted

    In the era of widespread AI tools (LLM), there is growing concern in legal, compliance, and financial workflows about whether the content of an agreement, contract draft, or official correspondence was genuinely written and reviewed by a human — or largely generated by AI.Currently, DocuSign excels at verifying the recipient (signer) through biometric authentication, liveness detection, and ID verification. However, there is no equivalent mechanism for the sender/author to cryptographically attest that they personally created or reviewed the content before sending.Proposed Feature:Add an optional (or configurable per template/account) pre-send biometric attestation step for the sender:When the sender finishes editing a document/envelope (especially for high-stakes items like contracts, NDAs, payment instructions, legal correspondence, or compliance documents), they are prompted to confirm authorship with a quick on-device biometric check: Face ID, Touch ID / Fingerprint, or facial recognition with liveness detection. Upon successful confirmation, the system generates a cryptographically signed attestation (e.g., “Human Authored + Biometric Attestation”) containing: Hash of the document/content at the time of confirmation Timestamp Sender’s identity (linked to their verified account) Proof that a live human performed the biometric confirmation (without storing raw biometric data — using on-device secure enclave where possible) This attestation is embedded into the envelope as metadata, visible in the audit trail, and can be verified by the recipient or auditors.Key Benefits:Provides positive proof of human authorship in addition to existing AI content labeling. Strengthens non-repudiation and trust in sensitive communications. Helps organizations comply with emerging regulations (e.g., EU AI Act requirements for transparency on AI-generated content) by offering clear evidence that a real person stood behind the text. Low friction: the step can be enabled only for sensitive templates or high-value envelopes, taking just 2–3 seconds. Privacy-friendly: biometric processing happens on-device; only a cryptographic token is attached.This feature would complement DocuSign’s existing strong identity verification for signers and position DocuSign as a leader in trust and provenance for the entire agreement lifecycle — not just the signing moment.I believe this would be especially valuable for law firms, banks, corporate legal departments, and any organization dealing with regulated or high-risk documents.No compensation or recognition is requested — I simply want this idea to have a chance to live and be considered. I think I will purchase license to use it in my Outlook also :).

    Artep6509New Voice

    The width of the right side panel needs to be adjustable to allow viewing of file namesIdea Submitted

    A typical DocuSign envelop (ie.: AGM processing) can contain quite large amount of documents, not just one or a few.In order to allow the user to review & self-check that all documents that have been included in an envelop actually  have a signature pad positioned, the user needs to be able to identify and click through the file names successively as they appear in the right side panel.Currently, it is impossible to see more that 20-some caracters as the right side panel is very narrow and the width cannot be adjusted.This prevents the creator and reviewer from effectively and securely working through the list of files successively to ..position (copy/paste) the required signature pads in multipage documents. (Long contracts, financial statement, long minutes, etc..) review+check if all files have the “signature” pads correctly positioned before sending the envelope slow down the reviewer as it is impossible to see more of the file names. The width of the right side panel should be adjustable to at least triple of what it is today.Only showing the first 20-some caracters of file names is very insufficient to correctly identify which file precisely has been processed and/or reviewed.This negatively impacts the efficienty of the creator of the envelop and the reviewer.Thanks for considering an update to the right side panel and making it’s width adjustable.Krgds, Petra LAHR 

    about validate whether the sender drag one or more signatures for every signerExisting Functionality

    Hello Ideas team,We advice all of our customer migrate to new send view as this document told:https://www.docusign.com/blog/developers/esignature-rest-api-embedded-correct-view-updated?msockid=13eac2ad5d496fc10dc3d62c5c416ee9and also can find the document:https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopeviews/createsender/we find the setting as below:{ "returnUrl": "<url>", // URL required "viewAccess": "envelope", // required "settings": { "startingScreen": "Prepare", // (default) or "Tagger" "sendButtonAction": "send", // (default), "redirect" "showBackButton": "true", // (default), "false" "backButtonAction": "previousPage", // (default), "redirect" "showHeaderActions": "true", // (default), "false" "showDiscardAction": "true", // (default), "false" "lockToken": token_value, "recipientSettings": { "showEditRecipients": "true", // (default), "false" "showContactsList": "true" // (default), "false" }, "documentSettings": { "showEditDocuments": "true", // (def,ault), "false" "showEditDocumentVisibility": "true" // (default), "false" "showEditPages": "true", // (default), "false" }, "taggerSettings": { "paletteSections": "default", // (default), "none", "custom" "paletteDefault": "custom" // "merge", "notary", "seals", // "smartContracts", "annotations", // "smartSections" } } }}Now the customer want add validate parameter for send button. We can define paramter for signature in the setting, so it will check whether the sender have drag signture for every signer before send. sometime the sender forget drag signature for other signer except the first one. if the sender not drag, will throw the error that he need to drag the signature for which signer.  FreeLink/甫连信息🌍 DocuSign Partner | Partner Profile🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024📊 DocuSign Community Leaderboard Top 5 contributor🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng/ 

    Allow per-recipient redirect URL for email signing (similar to embedded signing redirect control)Idea Submitted

    Description:Currently, redirect URLs can only be configured at the Account or Brand level through the “Destination URL” setting, or dynamically specified when generating an embedded signing view.However, for email-based signing, there is no option to define a per-recipient redirect URL when creating an envelope via API.In some business scenarios — for example, our customer needs to have external merchants sign agreements — they would like each signer to be redirected to a custom application form or confirmation page after signing.We have tried: Embedding the form link in the email body → but since the domain differs from DocuSign’s, this often triggers mail security gateways and increases the chance of messages being quarantined or blocked. Using the Brand-level Destination URL → but this applies globally across all envelopes and recipients, which is too broad and affects other workflows. Therefore, we suggest enabling the ability to specify a recipient-level redirect URL at the time of envelope creation, similar to how embedded signing supports returnUrl.Additionally, it would be very helpful if this redirect could be triggered immediately upon completion of signing, even for standard email-based flows — to provide a smoother, more seamless end-user experience.Benefits: Enables finer-grained control for different workflows or recipients; Reduces email deliverability risks by avoiding external links in the signing email body; Provides a more integrated experience between DocuSign and customer business systems.  FreeLink/甫连信息🌍 DocuSign Partner | Partner Profile🌟The only DocuSign Partner globally with two Certified eSignature Technical Consultants🏆 DocuSign 2025 APAC Growth  Engine Partner of the Year💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024📊 DocuSign Community Leaderboard Top 5 contributor🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng📬 For business inquiries, feel free to connect via :WeChat/微信: +86 1381880287WhatsApp: +65 97796938

    Allow customers to directly revoke SMS subscriptions online (without Support case requirement)Idea Submitted

    Title:Description:According to the current process, if an SMS subscription needs to be revoked within 7 days, customers must open a Support Case and wait for the Docusign Support team to process the request.For customers with large and growing envelope volumes, this creates several challenges: Users may accidentally subscribe SMS authentication, but they are not immediately aware of the mistake. By the time they realize it, the SMS subscription link has often expired, making recovery more difficult. Submitting a Support Case for each incorrect subscription introduces significant operational workload, slows down business processes, and reduces overall system usability. We would like to propose adding the ability for account administrators to directly revoke SMS subscriptions through the Docusign Admin Portal or via API — without requiring intervention from the Support team.Benefits of this enhancement: Dramatically improves efficiency for high-volume enterprise customers; Reduces reliance on manual Support cases and shortens the response cycle; Minimizes business disruption caused by accidental SMS subscription issues; Enhances the overall self-service capabilities of the Docusign platform. Providing an online, self-service revocation option would significantly improve the customer experience and reduce operational friction for organizations that rely heavily on SMS authentication. FreeLink/甫连信息🌍 DocuSign Partner | Partner Profile🌟The only DocuSign Partner globally with two Certified eSignature Technical Consultants🏆 DocuSign 2025 APAC Growth  Engine Partner of the Year💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024📊 DocuSign Community Leaderboard Top 5 contributor🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng📬 For business inquiries, feel free to connect via :WeChat/微信: +86 1381880287WhatsApp: +65 97796938