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When an account is closed, and the envelopes are shared with another user, the other user cannot access the envelopes unless the account is re-opened.
Since not all organizations have the ability to access transfer of envelopes, this should be allowed for management of enevelopes on offboarded accounts.
Idea Submitted
Open Closed Account Envelops from Shared Users
- Newcomer
- Community Moderator
Thanks for submitting this idea,
Our team is actively working through all submitted Ideas, and while there’s no update to share just yet on this one, we’ll follow up if there’s a status change. Thanks for your patience and input.
Regards,
Jenny | Docusign Community Moderator
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