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Idea Submitted

Set up a DocuSign Administrator account without consuming a standard licence

Categories:AuthenticationAdmin ToolseSignature
  • September 23, 2025
  • 0 replies
  • 19 views

I am a DocuSign Administrator that logs in to create/disable users, set up permission profiles, groups, settings, etc.

I do not send any documents or use any envelopes.

However, according to a couple of forum posts, a user must consume a standard licence to perform any form of account or billing management.

https://community.docusign.com/esignature-111/how-to-set-up-a-docusign-admin-account-without-consuming-a-standard-license-25136

https://community.docusign.com/esignature-111/license-requirement-for-admins-2529

This is especially an issue for small companies with very few users who needs to burn a licence just for admin purposes, or get their own existing staff member who sends a lot of envelopes to take on additional administration tasks.

Our licence model means we are right on the edge of our purchased user licences and utilising any for staff that do not need to send envelopes is a waste of a licence.

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