+2One of the most common asks that I get from Executive Secretaries and support staff is to configure a signing delegate on someone’s behalf. Oftentimes, this request comes while said user is out of the office, but a signature delegate has been set up via the business process owner via a delegation memo.
We’ve increased our outreach in this regard to prevent this, but it would ultimately be very beneficial for admins to have visibility and control over signature delegates.
Thanks for submitting this idea,
Our team is actively working through all submitted Ideas, and while there’s no update to share just yet on this one, we’ll follow up if there’s a status change. Thanks for your patience and input.
+5Added my vote. Life is messy and it is way too common for people to have sudden or unplanned absences and/or no access to their accounts or computers. Envelopes in flight need someone approved to sign in someone’s place and waiting until they are back in office is not always reasonable. I hesitate as an administrator as having the power to designate someone is a big responsibility and a lot of extra work to ensure the delegation is appropriate and legal and collect all that supporting documentation. An alternative could be instead of requiring a start date for delegates in the user profiles, allow users to designate who is appropriate and authorized to sign -- at any time they are suddenly unavailable. An administrator would have the ability under unplanned or dire circumstances to “activate” the delegation already pre-set by the user. The admin could set the start date without an end-date. This way the Administrator is not responsible for designating an individual has appropriate signing authority, they only activate or set the start date and have supporting documentation to back-up being asked to “activate” the pre-set delegation. Just a thought.
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