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28 days ago

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eSignature API

eSignature API

Find answers to your Docusign eSignature API questions.

346 Topics
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346 Topics

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SangameshNewcomer

asked in eSignature API

Embedded Signing Flow

Hi,I am currently integrating DocuSign Embedded into my web application, which supports two types of users: admins and normal users. Admins have the ability to send documents to users for signing, and I have successfully implemented this functionality.However, when a user logs into our application, I want to retrieve all the documents that they need to sign. In this context, the user is the recipient of the envelopes sent by the admin.I reviewed the DocuSign APIs and found that the process involves first retrieving all envelopes and then filtering them by recipients. However, I am unsure if this is the best approach.Could you please confirm if this method is correct, or suggest a more efficient way to achieve this?Thank you!

140

3 months ago

SESNewcomer

asked in eSignature API

interface with EMR

Is DocuSign imbedded in EPIC anywhere (as Dragon or Up To Date is)?

3 months ago

DocRLMNewcomer

asked in eSignature API

API WhatsApp Delivery - Not receiving WhatsApp message

Hi,My account has already WhatsApp enabled and I’m trying to create an envelope via API with WhatsApp as the delivery method. I send the request, the envelope creates successfully (I receive a succesful response with the envelope link and I can also see it on my dashboard, but it just says “Waiting for” and I’m not receiving the WhatsApp message from DocuSign.Documentation is very poor on this subject, there are no real examples, no info about the country code or number format: Number must include the country code also? With plus or without plus sign? With one zero before the number, two zeros? So many questions...This is my envelope definition:I’m in Spain so the country code is 34.Appreciate any help, thanks!

563

3 months ago

udaythanksNewcomer

asked in eSignature API

AUTHORIZATION_INVALID_TOKEN, The access token provided is expired, revoked or malformed

Hi,I’m trying with PHP but always getting this error my code like this<?phprequire_once 'vendor/autoload.php'; use DocuSign\eSign\Client\ApiClient;use DocuSign\eSign\Configuration;use DocuSign\eSign\Api\EnvelopesApi;use DocuSign\eSign\Model\EnvelopeDefinition;use DocuSign\eSign\Model\Signer;use DocuSign\eSign\Model\Recipients;use DocuSign\eSign\Model\Document;use Firebase\JWT\JWT; $integrationKey = '9eaed807-bd9f-4d38-b858-37f6eccc6b73'; // Your Integration Key$userId = 'd4300ed6-aa42-47cd-b687-01c825726abd'; // Your User ID (GUID)$privateKey = file_get_contents('key.pem'); // Path to your private key$accountId = '8c637b59-afa2-4821-8c5d-981bacf4ddde'; // Your Account ID // Set the current time and expiration time$now = time();$expiration = $now + 3600000; // Token valid for 1 hour // Create the JWT payload$payload = [ 'iss' => $integrationKey, 'sub' => $userId, 'iat' => $now, 'exp' => $expiration, 'aud' => 'demo.docusign.net', //aud: Should be set to

653

3 months ago

Anas.ALshamiNewcomer

asked in eSignature API

Integrating AES/QES for Certificates in ERP System

Hello,As an inspection company in Portugal, we issue inspection certificates and are looking to integrate this process into our ERP system (Odoo). We aim to use Advanced Electronic Signatures (AES) or Qualified Electronic Signatures (QES) for these certificates. Could you please advise on the best solution and steps to implement this integration with DocuSign, and can we use this solution by the name of company instead of personnel identity?Thank you for your assistance.

653

3 months ago

DNYANESHWAR PNewcomer

asked in eSignature API

Encountering issues with the "recipients?resend_envelope=true" endpoint due to missing permissions

We recently encountered an issue with one of our customers while using the following API: https://eu.docusign.net/restapi/v2.1/accounts/<Account Id>/envelopes/<Envelope Id>/recipients?resend_envelope=trueWe received the following error response: {"errorCode": "ENVELOPE_CANNOT_CORRECT_INVALID_STATE", "message": "This account may not have 'correct' permission, or the envelope state is not 'sent' or 'delivered'."}We have tested this in our sandbox/dev account and did not find any specific additional permission needed to perform this action. Could you please clarify what extra permissions or access rights are required to avoid this error? If possible, could anyone provide a screenshot from the DocuSign portal showing where to configure this permission? This would be very helpful.

693

3 months ago

HeigheNewcomer

asked in eSignature API

Can not go-live to production

1. pass the go-live review,2. then select a go-live account,input the production email3.input passwordthen get error, does anyone have idea?Thanks a lot

883

3 months ago

RajsubhashNewcomer

asked in eSignature API

Single Envelope with Multiple documents

Hello Team,I have created 5 documents. I want to send these documents to different recipients. For Example: Document 1 -- To be signed by Signer 1Document 2 -- To be signed by Signer 1Document 3 -- To be signed by Signer 2Document 4 -- To be signed by Signer 3Document 4 -- To be signed by Signer 4 Is it possible to send these all these 5 documents in a single envelope via DocuSign Rest API?Thanks!!

872

3 months ago

patpNewcomer

asked in eSignature API

Send envelopes without specific User

I'm currently developing an app that sends envelopes directly. This means that there is no specific user who can be impersonated. Do I have to create a "system" user which is used for this or is there another possibility?

362

3 months ago

GioNewcomer

asked in eSignature API

403 Error When Another Docusign User Attempts to Login

Hola.. Hemos tenido una aplicación conectada con docusign y funcionaba bien, Pero se ha generado nuevamente las clavse privadas RSQ (que nos dieron tres una private key, public key y un identificador).. Y ya no se conecta.Hemos ido a azure y hemos visto que existe una carpeta keys, y al edita private key.. no es la misma que generamos, hemos actualizado y todavia no podemos conectarnos, nos da el error 403

545

3 months ago

akram.alamNewcomer

asked in eSignature API

Enable Modify/Delete Options for Address Book Entries in Application Similar to DocuSign's My Preferences -> Contact

Hello EveryoneI would like to request the implementation of a functionality that allows users to modify and delete address book entries within our application. This feature should be similar to the functionality in DocuSign under My Preferences -> Contact, where users can easily update or remove entries.Example:In DocuSign, when users navigate to My Preferences -> Contact, they have the options to modify or delete stored contact information. We want to replicate a similar user experience in our application for address book management to make it user-friendly and intuitive.Could you confirm if this implementation is feasible and provide feedback on how we could approach this? Please let me know if further details are needed.Best regards, Akram Alam

321

3 months ago

Pallavi H PNewcomer

asked in eSignature API

Legacy authentication to App password authentication

For SOAP API ,how to update from Legacy authentication to App password authentication

471

3 months ago

akram.alamNewcomer

asked in eSignature API

DocuSign Integration Issue

HI Team, Can someone help me to Integrate DocuSign On my Application Below are the Details:-<add key="ClientId" value="" /><add key="Userid" value="" /><add key="AccountId" value="" /><add key="AuthServer" value="account-d.docusign.com" /><add key="RSAPrivateKey" value="”/>For Userid key - I used user ID from user profile For ClientId key :- I used Integration keyFor RSAPrivateKey :- I user RSA Keypair private key For AccountId key :- I used organisation Account IdBut I am getting and not able to integrate can someone help me on thisThanksAkram

341

3 months ago

Steve E.Newcomer

asked in eSignature API

API, Splunk and the elusive Event ID

121

3 months ago

AniNewcomer

asked in eSignature API

Unable to integrate esig with Coupa

Unable to Connect with Coupa.I am using the same Email to connect with Coupa, but it keeps throwing “password/email invalid”

292

3 months ago

RicoNewcomer

asked in eSignature API

Status not refreshed after envelope correction and resend via API

Hi, Summary: status not refreshed after correcting an envelope, setting another invalid email via API Explanation:Tested in the demo acountI have created an envelope containing 2 signers, putting an invalid email in the first signer. Through the API, I can get the ‘autoresponded:smtp; 550’ status, so I know I must correct the first email address.Using the API,when I correct the email address giving another invalid email address, the status remains ‘sent’, no matter what I attempt to do (UpdateRecipients with resendOption to true, Update with resend option or even resend through the DocuSign website)… Am-I missing something ? When I correct the first signer address through the DocuSign website, the ‘failed’ status of the second invalid email address is shown : In the envelope’s history, there a slight difference between :Correcting through the API displays a “Resent” status in the action columnCorrecting through the DocuSign website display an “Invitation resent’ status. (translated fro

310

3 months ago

Rogerio GomesNewcomer

asked in eSignature API

Current Routing Order Problems

Hi, I used the SDK for Java (Version 6.0.0) and i tried to use the function for Routing Order, but doesn´t works. My Code IntStream.range(0, userSigners.size()).forEach(i -> {Signer signer = new Signer();signer.setEmail(userSigners.get(i).getEmail());signer.setName(userSigners.get(i).getName());signer.recipientId(String.valueOf(i+1));signer.setRoutingOrder(String.valueOf(i));signer.setTabs(tabs); signers.add(signer);}); Recipients recipients = new Recipients();recipients.setSigners(signers);recipients.setCurrentRoutingOrder("true");envelope.setRecipients(recipients); This is correct?

3 months ago

IiroNewcomer

asked in eSignature API

Issues in production

I'm unable to connect in production mode.

3 months ago

vhaiekNewcomer

asked in eSignature API

“At least one recipient is missing valid contact information.”

Hello everyone, how are you?I'm having this problem when sending a file to my client.I believe it is because the Co-Buyer or Co-Seller fields are not filled in, how can I do to remove the requirement to fill them in?

220

3 months ago

Vignesh BalaNewcomer

asked in eSignature API

How to make hyperlink clickable in PDF using CreateEnvelope API?

Hi Team,Could anyone help me with the following issue:I have to make the hyperlink clickable using createEnvelope API. The steps I have followed:Created one Anchor string on the PDF file with prefix #HREF. Configured that Anchor string as well with the same name. Then tried creating envelope with the above-mentioned file. When I have opened that envelope, I could see one link clickable but whenever I click on that link it is getting redirected to a blank page. Please refer to attached image below. Clickable HyperlinkRedirected Page Then I have tried passing values to the Custom Fields while creating the envelope but still the issue remains same.Configured Custom FieldAny help to achieve this would be much appreciated.Thanks in advance.Regards,Vignesh Balasubramanian

351

3 months ago

PrateekNewcomer

asked in eSignature API

Error: Unauthorized while creating envelope

Hi Team,I am getting below error while invoking docusign makeEnvelope test@gmail.comcreatingEnvelopeAn uncaught exception occured!Error: Unauthorized at Request.callback (/home/finacle/node_modules/docusign-esign/node_modules/superagent/lib/node/index.js:696:15) at /home/finacle/node_modules/docusign-esign/node_modules/superagent/lib/node/index.js:906:18 at IncomingMessage.<anonymous> (/home/finacle/node_modules/docusign-esign/node_modules/superagent/lib/node/parsers/json.js:19:7) at IncomingMessage.emit (node:events:539:35) at endReadableNT (node:internal/streams/readable:1345:12) This works fine for me in local, however the same is failing through an application deployed in cloud.I have added redirect uri in apps and keys section of the developer account as below,http://localhost:3000/https://sample-domail-xxxx/Please note the url on cloud is https Additionally i have enabled all the https methods available.Please suggest the resolution.

161

3 months ago

kensevNew Voice

asked in eSignature API

Python API: Phone Number Authentication

I’m trying to use the phone number auth for my python API. I’m already using the API to get the workflow ID and I’m getting this value:'c368e411-1592-4001-a3df-dca94ac539ae' However, I’m still getting this error:HTTP response body: b'{"errorCode":"IDENTITY_WORKFLOW_INVALID_ID","message":"The identity workflow ID specified is not valid."}' Any idea on this?Thanks!

464

3 months ago

Mark SpritzlerNewcomer

asked in eSignature API

account-d Website has a bug and is showing MS Word Content Control objects

In the past few weeks account-d Docusign is broken, it does NOT happen in account DocuSign website. We use Java API and have not changed a single line of code in over a year, but in the past few weeks the MS Word .docx that we send to get signed is showing to everyone the Content Controls that are in the document. This has never happened before, all content controls are hidden in production Docusign and was always hidden on account-d. But now in the past few weeks they are showing, something has broken on account-d.

266

3 months ago

omsigdocNewcomer

asked in eSignature API

Unable to fill customfields sending envelope

Hello, We are unable to fill the customfields of a template when we try to send an envelope on Docusign API REST.The endpoint we are using is: {{baseUrl}}/{{apiVersion}}/accounts/{{accountId}}/envelopesThe body is the following: { "templateId": "xxxxxxxx-4240-4951-bdb1-f43315509f6e", "templateRoles": [ { "roleName": "Signer", "name": "Test Name", "email": "test@test.com", "tabs": { "textTabs": [ { "tabLabel": "Custom1", "name": "Custom1", "value": "Esto es el custom 1", "documentId": "1", "pageNumber": "1" } ] } } ], "status": "sent"} We previously created the field with the label Custom1. But when we receive the template result on the mail tray the fields values are not appearing. The collaboration checkbox is also marked. Any solution? Thanks in advance

150

3 months ago

LysintNewcomer

asked in eSignature API

API Signature : OAuth 2.0 on legacy Connect. (SOAP)

Hello ! We have a integration project for Esignature. I see the OAuth configuration work on Connect RestAPI but for SOAP Connector, the authentification isn’t working.I didn’t find in a documentation if the OAuth works with legacy Connect (custom connect SOAP) Thanks,

251

3 months ago

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