Skip to main content
Solved

Purging documents via API

  • December 13, 2024
  • 3 replies
  • 22 views

Forum|alt.badge.img+2

Hi,

I have a usecase where contracts are created using a salesforce workflow through a user and I am trying to purge those contracts via APIs. While purging documents I am getting an error that only the sender can add documents to purge queue.

I am purging documents via APIs and docusign does not allow to add API user to act on behalf to docusign Users. Is there a workaround for this which would enable be to purge documents created by other users?

Best answer by Hengfeng Ge

what’s your edition plan? could you create access token by the sender user?

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.

View Original
Is this content helpful?

3 replies

Hengfeng Ge
Rising Star
Forum|alt.badge.img+12
  • Rising Star
  • 517 replies
  • Answer
  • December 13, 2024

what’s your edition plan? could you create access token by the sender user?

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.


Forum|alt.badge.img+2
  • Author
  • Newcomer
  • 2 replies
  • December 13, 2024

Hi ​@Hengfeng Ge 

I was earlier using userId of account. It is working when I use the userId who created contract to generate token. 

Thank you

 

 


Hengfeng Ge
Rising Star
Forum|alt.badge.img+12
  • Rising Star
  • 517 replies
  • December 13, 2024

that’s good news.Good luck with your follow-up.

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.