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eSignature API

Find answers to your Docusign eSignature API questions.

332 Topics
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332 Topics

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DsimonNew Voice

asked in eSignature API

Embedded signature rejecting recipient contained in envelope creation

I have successfully created a request for a signature as remote signing using a document created on the fly with htmldefinition. What we’d really like to do is convert this to an embedded signature, so taking that same code which successfully returns an envelope id, I move on to the next endpoint: /restapi/v2.1/accounts/{accountId}/envelopes/{envelopeId}/views/recipient - substituting the accountId as I did for the initial request to create the envelope, and the envelopeId returned upon successful creation. I include body args:{ "returnUrl": "https://myreturnurl", "authenticationMethod": "none", "email": "emailIncludedInOriginalRequestAsRecipient", "userName": "RecipientNameIncludedInOriginalRequest", "clientUserId": 1000,}In response I receive: {"errorCode": "INVALID_REQUEST_PARAMETER","message": "The request contained at least one invalid parameter. A value was not found for parameter 'userName'."}Does this system not work with documents created on the fly with an html

947

3 months ago

singhanubhavNew Voice

asked in eSignature API

Status when envelope expires

Once the envelope expires, what status does it reflects? Also if i changed my Expiration in my Docusign account to 1 day so how does backend docusign calculation works to calculated 1 days, for eg from the time i sent the envelope or at some specific time the countdown starts?

201

3 months ago

kayluhNewcomer

asked in eSignature API

403 Error When Another Docusign User Attempts to Login

In the network tab, the error message reads: {"errorCode":"Missing_Config_Or_Request","message":"The request is missing or the account does not have the right permissions. Please check and try again."}Right now, I have embedded Docusign Esigning into an application (still demo endpoints if that is noteworthy), and I am at the point that once you click “Esign”, user is redirected to Docusign login page https://account-d.docusign.com/oauth/auth...From the login page, we go through the OAuth Code Grant method. Then, once user logins in an envelope draft is created and etc… However, the current error is occurring on the creation of the envelope https://demo.docusign.net/restapi/v2.1/accounts/${r.accountId}/envelopes I noticed, when I login with the account that I created the integration key with I don’t receive this error, but when I login with a different Docusign account, I receive this error

1677

4 months ago

RaghavNewcomer

asked in eSignature API

How can I send the English version of an email in French using DocuSign?

How can I send the English version of an email in French using DocuSign?Is there a parameter like Language=Fr in the EnvelopeDefinition class or the EnvelopesApi class?"

252

4 months ago

GSS SowmyaNewcomer

asked in eSignature API

Not recieving email notifications to the recipient when the email is voided

Thanks in advance, I am new to Docusign and integrating eSignature API to our application.ISSUE:1As per the documentation, docusign send the notification to recipients when the envelope is voided as per below :https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=oeq1643226594604&topicId=dgw1578456424624.html&_LANG=enusIn my case i have only one user to sign and the status of envelope is “sent”.Issue 2:I am able to void the envelope, and able to see the status of envelope as “voided”, but recipient is not receiving notification. If the recipient clicks the link to sign(as he didn’t recieve notification) it is not showing the any reason or that the envelope is voided, and instead shown this error

282

4 months ago

PedroNewcomer

asked in eSignature API

Error obtaining token

Hi everyone, I'm having trouble obtaining the authentication token within a REST service I'm creating. Below is the error log. ago. 19, 2024 9:17:56 AM org.apache.catalina.core.StandardWrapperValve invokeSEVERE: Servlet.service() for servlet [default] in context with path [/teste-restfull] threw exception [Error processing webservice request] with root causecom.docusign.esign.client.ApiException: Error while requesting an access token: ResponseImpl{status=200}at com.docusign.esign.client.ApiClient.requestJWTUserToken(ApiClient.java:913) @Path("/hello")public class TestService { @Contextprivate HttpServletRequest request; @GET@Produces(MediaType.TEXT_PLAIN)public String index() throws ApiException, IOException { File appConfig = Paths.getUri("app.config").toFile();File privateKey = Paths.getUri("private.key").toFile(); FileInputStream fisAConfig = new FileInputStream(appConfig);FileInputStream fisPKey = new FileInputStream(privateKey); Properties prop = new Properties();prop.load(fisACo

992

4 months ago

VasNew Voice

asked in eSignature API

Question about: Production Account - Go Live Procedure - External Apps

HiIs it possible to create a production account, develop an application within it, and then use that application to connect with other orgs?Can I purchase some developer plan and deploy apps without go-live procedure? Is the procedure mandatory?Is it necessary everytime? What if I need to have many external apps? Do I have to follow the procedure for each of them?Which plan should I choose to work with many external apps? @Docusign Community

351

4 months ago

daniyar.akimovNewcomer

asked in eSignature API

Help with choosing the right subscription plan for document signing via email

Hello,I am currently using DocuSign for document signing through emails. I have integrated the DocuSign.eSign.dll into my ASP.NET Web API application, and I am sending documents for signature via emails. Once the documents are signed, I plan to download them.However, I am unsure which subscription plan is best suited for my needs. Could you please guide me on which plan I should choose based on the following requirements:Sending documents for signature via email. Downloading the signed documents once they are ready.Thank you in advance for your assistance

211

4 months ago

EvianZNewcomer

asked in eSignature API

I can't get form data using documents/combined API for draft envelope

I used /envelopes/'+envId+'/documents/combined to get the base64 pdf. This only works for complete envelope. when I export from a draft envelope. I couldn’t see the form data in the pdf. what could be the reason? I think it used to work for me.I have the “Allow sender download form data” setting turned on already

221

4 months ago

sammy_rabieiNew Voice

asked in eSignature API

EnvelopesApi's create_envelope responds USER_AUTHENTICATION_FAILED: One or both of Username and Password are invalid. Invalid access token

I’m getting “USER_AUTHENTICATION_FAILED: One or both of Username and Password are invalid. Invalid access token” when I call create_envelope.I know the access token is correct after it’s generated because “get_user_info” is returning the correct account id and username, but by the time I try to create the envelope, it says the access token is invalid.in the code below, after “request_jwt_user_token”, the print commands are displaying the correct account id and username.I have been stuck on this issue for a few days now and any help would be GREATLY appreciated!Code:import base64from cryptography.hazmat.primitives import serializationfrom docusign_esign import ( ApiClient, EnvelopesApi, EnvelopeDefinition, Signer, Tabs, SignHere, InitialHere, Recipients, Document,)from docusign_esign.client.api_exception import ApiExceptionfrom django.conf import settingsscopes = ["signature", "impersonation"]base_url = settings.DOCUSIGN_BASE_URLintegration_key = settings.DOCU

2731

4 months ago

JaydenObNewcomer

asked in eSignature API

WildCard Values in the connect callback url

How can i specify wildcard or varibles in the connect callback url. Theres information I want thats in that route, specified when I create the envelope in the api call to know what tenant to connect to and i dont want to have to create a connect setting for all our tenants.Thanks, Jayden (Image of what i want to achieve)

491

4 months ago

shlomotion123Newcomer

asked in eSignature API

Try to use a bulk template and CSV in java

Hi. I’m trying to use a bulk template with a CSV in java. Is it possible to provide a working example? Thank you.

101

4 months ago

EvolNewcomer

asked in eSignature API

Error GuidedFormsHtmlAllowed when using an docusign api in production account

Good Afternoon,I have the following error when using an api docusign that create an HTML document in my production account: {"errorCode":"PLAN_ITEM_NOT_ENABLED","message":"A requested plan item is not enabled for this account. Plan item: GuidedFormsHtmlAllowed"}I’ve been looking for some information, and it seems that i have to activate o maybe docusign support must activate a feature in my production account.Please let me know what steps should i follow to solve this error

321

4 months ago

MarceloArklokNewcomer

asked in eSignature API

One witnesses with two documents - Witnesses is duplicatin

Hi,I´m creatin a envelope with 2 documents using the PHP SDK. Each document requires the signature of a signatory and a witness (the same signatory and the same witness for both documents).When I send it, the signatory receives it correctly, but a window appears asking him to fill in the witness twice (as if there were two witnesses), and therefore he cannot send it to just one person to be a witness.I am using the code below. If anyone can help me, I would be grateful. //Signer$sign_here_tab = new SignHere([ 'anchor_string' => "**sign_".$signer->id."**", 'anchor_units' => "pixels", 'anchor_x_offset' => "0", 'anchor_y_offset' => "0" ]); $sign_here_tabs = [$sign_here_tab]; $tabs = new Tabs([ 'sign_here_tabs' => $sign_here_tabs ]); $sig = new Signer([ 'email' => $signer->email, 'name' => $signer->nam

131

4 months ago

tahirrazaNewcomer

asked in eSignature API

Is there a way to place two date tabs?

Hello fellow community members,I am trying to have two dates to be filled by the customer in the document during the signing session. One of the date is required and the other is optional. Both of them use different anchor tags i.e., <Cust1_DAT> and <Cust1_DAT_REQ>. The problem I am having is the date fields override each other.Below is the setupWhen I change in the top required one it changes the other and vice versa.I am using below C# code to create these tabs.signer.Tabs.DateTabs.Add(new Date { AnchorString = $"<Cust1_DAT>", Required = "false" });signer.Tabs.DateTabs.Add(new Date { AnchorString = $"<Cust1_DAT_REQ>", Required = "true" });I will appreciate any help in this regard.Thanks.

331

4 months ago

SenNewcomer

asked in eSignature API

AUTHORIZATION_INVALID_TOKEN while reading envelopes

Hi,I am trying to read all completed envelopes from docusign portal. However, I am gettting error messaage like “Error calling ListStatusChanges: {"errorCode":"AUTHORIZATION_INVALID_TOKEN","message":"The access token provided is expired, revoked or malformed."}'I used base url for getting token - “account-d.docusign.com”I used based URL for reading envelopes https://demo.docusign.net/restapi/But still i am getting same error. What could be the reason. any suggestions?

751

4 months ago

tnagulagamaNewcomer

asked in eSignature API

Any API to extract completed or signed docs from DocuSign?

Hello,We want to build an integration that extracts the completed or signed docs from DocuSign on a daily basis and load it to Workday system. Is there any API in DocuSign that provides functionality to pull the file? Thanks,Tarun

311

4 months ago

auserNewcomer

asked in eSignature API

Tag a document without any recipients

Hello, is there a way to tag a document in sender view without any recipients? I’ve created an envelope without any recipients, but I am unable to drag/drop the tabs on to the document (in the sender view) as the related options seem to be disabled.The goal is to enable a user to create (and save) a tagged document (envelope), that then can be signed by anyone later.

100

4 months ago

auserNewcomer

asked in eSignature API

Generate Self-Signing url

I have an app where I don't have control over the documents. I need the user be able to add tags and sign documents similar to how it can be done on the DocuSign website. I cannot use auto place tagging as the user might want additional tags. So, checking here to see if it is possible to generate self-signing url via API that allows the signer to add tags as below?

973

4 months ago

mohithitsuccessNewcomer

asked in eSignature API

Document Id in REST API Docusign

Hi Team,I have a problem with documentId, if I use any integer it works, if I use something different, with letters or a GUID, it gives bad request. Actually in my case I need to supply documentID, documentIDGUID from client and I need same to be echoed to me. Document Id gets echoed but only if its a positive integer. I am using webhooks and configured envelope complete event but documentIdGUID differs from what is sent in request. I am using composite template. Please assist where in which field I can send some guid which can be sent back to me through event notification if not document IDREQUEST "status": "sent", "compositeTemplates": [ { "document": { "documentId": "1", "documentIdGuid": "68A78AB1-45A5-CC02-8E2D-8EF0F9700000",RESPONSE "documentId": "1", "documentIdGuid": "335a9c65-0122-40f9-95f7-05a81207ca96",

761

4 months ago

atorralboNewcomer

asked in eSignature API

Bulk sign

I am using embedded signing with my API and every day I send documents to sign to many recipients. All the documents I send need to be signed again by our company but it is not viable to do it one by one so I would like to know if there is any way to sign several documents easily. The way it would be done it is that we put our company the last in the recipients order to sign of each document, and then, instead of signing all one by one, sign all at once (of the ones alredy signed by the previous recipients to sign). Thank you.

381

4 months ago

kensevNew Voice

asked in eSignature API

Python Docusign Automation: Composite template not working

I am trying to apply a template to my envelope using composite templates.However, the document sent seems to not have any fields in it.Envelope: d6f594c9-1626-46a8-b744-bea47c8e72abCan someone please check why the template is not correctly applied? I tried doing it manually and it was successful.Envelope: 8063789b-ac37-4df7-a611-2d51f545d2e5

345

4 months ago

SelvalakshmiNewcomer

asked in eSignature API

Can DocuSign APIs Send Documents Offline?

I'm currently exploring the capabilities of DocuSign for a project, and I was wondering if it's possible to use DocuSign APIs to send documents in an offline mode without an active internet connection.If this is possible, could someone please explain how it can be achieved?

231

4 months ago

kensevNew Voice

asked in eSignature API

Python API with Template

I’m trying to send an envelope via api with template in it. This is how it looks.As you can see, there’s the “Fields” in the left side which is not expected and I’m not sure why it’s showing. When I do this manually in Docusign, this is how it looks and what I’m expecting.It’s asking to fill in the fields and there are no “Fields” in the left side.Anyone knows what’s missing or the issue to my api? Thanks.

762

4 months ago

pa8KDNewcomer

asked in eSignature API

Trouble Setting Field Values in ServiceNow Spoke

Hey all, I am running into some issues with the ServiceNow Spoke. I have connected the DocuSign spoke and can pull templates. I am trying to fill a few fields on the Document via data collected in a Catalog Item.My current Flow is:Look Up Templates on Account Create Draft Envelope from Template Set Field Values Add Recipient to Envelope Send EnvelopeThe issues that I am seeing are in step 3 where I try to set the field values. I keep getting an error that the Recipient ID is “Provided recipient ID is invalid or does not exist.” as well as “Provided field category does not exist.”I am confused how I keep erroring on these. I added a user and used the User ID as the Recipient ID, then tried an email - but still no success. How do I find the Recipient ID? Do I need to Create a new user each time?How do I find the “category” for the field?Thanks in advance!

770

4 months ago

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