eSignature

Hi, I used for the first time the Bulk Send and found it so efficient. However, now that I have all signed documents, I’m wondering if I could have configured it more properly to help me with the post treatment!Here is my case: I organised an event, where I invited a photographer. I sent a “Right of Image” document to each participant, to get their consent for using the picture for internal communication. The template contain a choice “Yes/No” and a signature field.Now, I can see in the batch summary who completed the doc, who declined, and who did not. But I have to open all the PDF to see if they cehcked the Yes box or not …Moreover, I did not find a way to download all the signed documents at once, and in my emails, all documents have the same name ! Any way the completed/signed document could be renamed including the name of the person who signed. And could we extract the content of the fields inserted in the document, in eg an excel file ?thanks for any hint on how to improve such

Hello i want to sealed EPREL documents for verification , but even if i signed the PDF , Eprel doesn't recognize seals

I’ve sent 23 envelopes that show have been sent.  The “Receives a copy” recipients have not received, including myself.  When searching related topics on same issue receive an error message from the support link.  I noticed there are other users experiencing the same in the last month. Appreciate any insight on resolution. Thank you 

Does anyone know how to create a link to sign a wavier to anyone who clicks the link? Then after they sign an email with the signed forms are sent to an email? Is this possible?

Newbie, but I need to add family members to my account for their document needs.  Signature initials etc

How do I access GCAR forms as well as NextHome Plus broker forms?

Hello. As a human resources specialist, I am responsible for the onboarding of multiple employees. When sending my templates I would like to remove myself as a recipient. When I do and replace the recipient name with the employee I am forced to recreate the template. What step am I missing? It is counterproductive to recreate a template, yet, as the employer I shouldn’t have to fill it out. Thank you!

My account has been disabled, how can I restore it? 

Hello!We need to send some documents to thousands of suppliers but we just exceeded the limit we were not aware of.I have just upgraded the yearly plan to Business Pro, so I want to know when the limit of envelopes resets. Also, how do I know that it won't be stopped by the “reasonable use policy”? Thanks!

Good morning,With Docusign, is it possible to prevent recipients from downloading the document before signing?It seems so to me but I'm not sure...In fact, most other online signature platforms do not offer it.I don't really see the point in the recipient being able to download the document, so possibly signing it manually, sending it back and paying for an online signature service where you can bypass the online signature.I am in FranceThank you in advance for your feedback.

Hi there :) Could you please tell me if there is a way of extracting Certificate of Completion for a document signed more than a year ago? We have a document which is missing the CoC and we could not locate it because the system does not allow us to scroll until we reach desired date and document. Many thanks.

I need to send a document (template so I can insert merge fields) to multiple recipients. Each doc sent would be customized using those merge fields for each recipient. The document requires a single signature from the recipient. I also need to add a custom field as a merge field that will be unique to each of the recipients.

Please can someone direct me on how to set my docusign so the signing and initials on the documents comes out darker, I mean clearer to read.  Mostly it is very faint and hard to read.  Kindly help 

Hi everybody. So, I am having issues setting up 2 new users. I logged into DocuSign, went to users, clicked on “new user” . I completed the rest of the info and DocuSign sent an email to the user to activate their account. The user clicked on the activation email, typed in their new password and clicked on log in. A small window opens that says “Something went wrong. We are unable to process this request. If the issue persists, please contact support”. I go back to my computer and see that they have User ID’s but they cannot log in. I reached out to support to no avail. They just sent me instructions on how to add a user (same thing I already did).I have 2 new employees starting on Monday and would love to have this set up ahead of time. Thanks in advance.

I want to know if there is a way to display all the signatoryies with tags  on the envelope to all the listed recepients on the envelope.Currently only the signer can see where he needs to sign  and has no visibility if the other persons before him /her has already signed. I understand that this is dictated by the signing order.  We have a requirement in our company to display all the signers listed to receive the envelope and be able to view on the envelope who has signed  and whose signature is pending.I have not come across this functionality yet. . 

It’s a very simple question, but I just wanted to be 100% sure that I can pay for the "personal" DocuSign account from my company business bank account? The only user on the account will be me and I only need it to sign a few documents here and there.Any help is appreciated! 

When I first downloaded the app on my phone and needed to send a document to get signed I loaded the document and it offered to scan the document and then put put fields where they needed to be.  It only left like 1 or 2 spots open that it didn’t “identify” as a spot to fill in.It won’t allow me to do this again.  Is there something I am missing?  Part of the reason I went ahead with the full version was I thought it was just showing all the things it could do at the premium level.  It won’t let me load a document and it scan it to add the text fields.  I now have to individually place each and everyone one of them.   What am I missing? 

Currently, when sending multiple document envelopes to one or more people for signature, multiple emails for signatures are being created.  Even when the same person(s) need to sign in each envelope.  The desired outcome would be to merge these documents together into one email for signature on all documents in multiple envelopes. Is there a way to do this? Thank you. 

We have to capture eSignature on certain document types like Engineering Drawings which could be of size 1 GB. We DocuSign does not support upload of documents beyond 25 mb size limit. Still, we are curious to know if any other customers faced similar requirements from business and how they tackled it?

Hello team, We have a requirement where we have to mention envelope expire date in Subject or in Body of the email, solution I could think of creating a formula field(Deadline) , and using that in Subject (or body). As per regional settings Salesforce date format is DD/MM/YYY , and also earlier regional settings in Docusign was as per USA, I updated to DD/MM/YY, still Date format is in YYYY-MM-DD format OR do we have anyother option to mention expire date in Subject or body? Can anyone please help what could be the issue here?? Thanks

Hi all, Is there a way to include a time stamp as part of the general fields? I cannot work out how to add a time stamp next to the date signed. Thanks. 

Hi, I would like to know if it is possible for a recipient to cancel their signature as long as the sender has not signed it yet. I would also like to know how to access my trash, as I thought clicking delete would cancel my signature, but I found out that was not the case.

How do I obtain all my saved emails from my docusign database? Or access it to clean it up 

Why it doesn't fill up the recipient's  full name ( or any info) in field when preview?