Hello @Ste 
 

Welcome to the DocuSign community!

If you wanna modify the message, so while creating the envelop and sending for signature to recipients. you get the option to change message, refer the picture below.

and for changing the sender name, The user who is preparing the envelop or sending for signature, it will take the name of that sender. If you want to change the name, you have change the user name.
 

Thanks!

@Ste

Depending on your Docusign plan you may also be able to change the entire layout of the email notifications by editing the email resource file. This requires to have Advanced Branding to be part of your Docusign subscription.

Hello @Ste ,
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Best regards,

Nathaly | Docusign Community Moderator
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