I have 0 sends left

Forum|Forum|2 years ago
July 2, 2024
3 replies
231 views

When does my send limit renew? My sign-up was 12/29.

Does the send limit run on a calendar month-to-month basis? or is it freom sign-up? either way, it should have renewed as I did not use 5 envelopes between 6/29 and today.

Billing

Best answer by David.Schmitz

@Light user 115 Check the “Billing and Usage Data” if you are the Admin for the Account. View Usage Data should provide all the information needed. I believe the Billing Cycle will show the reset date.

https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=uml1583277325331.html&_LANG=enus

D

David.Schmitz

Answer

Hero

@Light user 115 Check the “Billing and Usage Data” if you are the Admin for the Account. View Usage Data should provide all the information needed. I believe the Billing Cycle will show the reset date.

https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=uml1583277325331.html&_LANG=enus

L

Light user 115

Author

New Voice

Thank you David - will check.

A

Alejandro.Ramos

Docusign Employee

Hi @Light user 115,

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Best regards,

Alejandro R. | Docusign Community Moderator

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