Change the card on File

Question

I want to give a new card to charge for the service

Alejandro.Ramos · Accepted Answer

Hi @Luis Chavez,Welcome to the Docusign Community!We are glad to have you here and can't wait to help share as much knowledge as possible.I understand that you are looking to change your credit card, and I will share the steps needed to set this up.You can update your payment method in Settings> Plan and Billing, if your account was configured with a web plan.For detailed steps on this process, see:Update your payment informationFeel free to let us know if you need further assistance with this.Thank you for using Docusign, we hope you have a wonderful rest of your day!Best regards,Alejandro R. | Docusign Community ModeratorPlease click "Best Answer" below if you find my reply to be a valid solution to your issue!

Alejandro.Ramos · Answer

Hi @Luis Chavez,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!

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