What's happening inside the Docusign Community | January edition
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Good morning, I need the CNPJ from the company docusign to register with the finance company, can you please pass it on to me? Bom dia, preciso do CNPJ da empresa docusign para cadastro no financeiro, podem me passar por favor?
Just completing first year with DocuSign. Received notice to purchase 100 additional envelopes and opened the link. Then realized we auto renew next week. It’s my first renewal, so I’m wondering if we get another 100 envelopes each year. And until I know for sure, not planning to order more. But now I’m getting notices that I started the order and need to complete it. I just want to cancel it but can’t figure out where. Questions of that nature make them think I want to cancel DocuSign altogether.
I need to know if I void an active envelope with a paid invoice, does that void the payment totally
Our parents are stuck in Portugal and need to have a new Durable Power of Attorney for Finances notarized by a commissioned New York State notary who is approved to do remote notarizations. (1) Does Docusign offer international notary services, and (2) can I request a commissioned NYS notary before my session?
I signed and paid a subscription to sign a document and it didn't work. what and how do I have to do to receive my refund.
DocuSign iphone push notifications not showing up though turned on in settings
I have two documents that my sister in law needs to sign and notarize. She lives in Mexico so she can’t just go to a notary.Is there a way I can find a notary here who I can schedule a meeting between SIL and notary to get these documents executed?I’m on a hard deadline as I can’t proceed with filing taxes on this issue until these papers are filed with the court and tax day is fast approaching.Thank you
I just renew my account ,and paid on Feb.17,total $339.To:Yongmei Zhang But I check my credit account, that shows as follows:“ FEB 17, 2024 $469.47 “ I require to cancel this renew. As I just find that I have another DocuSign account which will renew in June . Please help to process this cancellation ,refund my payment asap. Thank You! (post edited due to personal information)
hello, Invoices do not show any currency. is it possible du get it in €? thank you.
DocuSign is not letting me save our payment method. We use the company card, which has the President’s name on the front; namely, Kirk C. Syme. Whenever I try to save this payment method, the DS function automatically switches the payer to my name (Alberto Medina). As a result, the payment continues as declined.
When will Illinois be added for remote and electronic notarization? The last information posted on this website discusses how it will be implemented once Illinois develops its remote and electronic notarization rules. Well, Illinois has developed its rules. Remote and electronic notarization is live in Illinois.
Hello, I have problem downloading invoices. Always the same note. Do you know how to oercome it? I’ll be grateful for help!Ola
I was trying to purchase the license version, but after entering the card details, the payment failed. When I tried to purchase again, it shows I have purchased the standard plan. How can I confirm whether my DocuSign account is a trial version or a licensed version?
We have reinstalled the app but they still aren't coming through. One "Test" document made it through but I was not able to sign it. Documents signed via email are not showing up in the app either. We haven't (knowingly) changed anything in our settings. Both users are on iphone.
How can I remove the “Signs with Notary” option
The recipient I sent the document too is getting an error message when she tries to open the document on the mobile app. Anyone else have this issue and how did you resolve it?
Is there a way to send a template from shared access on the ios mobile app?
If I downgrade after paying annual fee will I get refunded?
I can log in on my computer but cannot log in on my mobile apps on iPad and iPhone. I have reset the password but still cannot log in on my mobile but have no problem signing in on my computer. What is the problem and what is the solution?
After having a DocuSign account for several years I just changed companies and opened up a new DocuSign account. I'm not receiving recipients viewed notifications in the DocuSign Android phone app which is a pretty handy feature. I've checked my notification settings in the desktop app and have them all turned on. Is there a way to get recipient viewed (along with the time stamp) like I had in my new account?? Thanks
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