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Are Power of Attorneys executed by Australian NRI in the name of her father, acceptable according to Indian laws to execute a sale deed on the Australian NRI’s behalf in Uttar Pradesh, India. What about the stamps and other processes?

The "Payments" option does not appear in "Integrations", I need to be able to integrate Stripe. What do I need to do to integrate Stripe with my Docusign account? 

Hi everyone, i am wondering our our e signature process could be connected with an apostille/legalization service? has anyone already done it ? thank you!  

Sending out a contract to clients and they are saying when trying to view and sign from a mobile device the contract words are all run together and messed up where they are not able to read it. This is horribly unprofessional and annoying. The checkbox for mobile viewing is checked under advanced options is checked. What else could it be? 

Hi, I have a client need to sign a e-contract for property purchase. She is living in Australia, but currently having holiday in Taiwan. The developer had sent the contract to sign via dousign.She cannot open the file in Taiwan, while her husband who lives in Australia received the contract and able to proceed to sign it.  Have any of you encountered this problem before?

I hadn't used the app for a while and had the old app with old branding. Logged into my account and I could see documents but it kept crashing and saying to update the app. Went to Playstore and updated. Now have the new app and branding but all my documents have disappeared. How do I get them back?

Hi all,I have the lastest version of Android on a Samsung S23 Ultra. When I login to the app, I can do nothing...can’t type, select, scroll, it just freezes. Also when I try to use it on the mobile Chrome browser, I cannot submit anything once I’ve entered it (i.e. send a template in an envelope), no button to actually send. Has anyone else experienced this? The app is totally useless to me on mobile. Thanks,Mary K. 

Hi all. I need to purchase Docusing service, but I can’t. They say that I need to put valid postal code. I know my zip code (Lithuanian), it is valid, but Docusing keeps saying it is not. I need to send envelopes ASAP. HELP to solve this. 

Hi, I have 3 issues and I need help.1. Can I see the other signing party details before them signing. I always run into them not wanting to sign until they see me sign my side first so they can see the price and I can’t put price until they fill their side of what they are wanting.  Recently when I’m working on the contracts it doesn’t show me the full bar. I updated my phone and the app. I also, deleted the app and downloaded it again and I’m still seeing this problem on the iOS version (phone and iPad). Attached is a picture of what it looks like.  How do I cancel/ void a contract after signing? 

Hello, I am having an issue where i cannot open any documents to sign them using the Docusign mobile app for iOS. Every time i tap on a document to open it, i get an error “There was an error communicating with the server”. I have tried logging out and back into the app. I have tried completely deleting the app from my phone and reinstalling, but it doesn’t fox the issue. If I open Docusign in a browser on my phone or on a computer, everything works fine. It is only the iOS app that i am having issues with.

How do i create a template on an iPad? I can’t drag and drop files.

Hello communityI made a mistake  in paying for sighning for signature autorization. Is it possible to become money back, because i did not want to pay for that.

Good morning, I need the CNPJ from the company docusign to register with the finance company, can you please pass it on to me? Bom dia, preciso do CNPJ da empresa docusign para cadastro no financeiro, podem me passar por favor?

Just completing first year with DocuSign. Received notice to purchase 100 additional envelopes and opened the link. Then realized we auto renew next week. It’s my first renewal, so I’m wondering if we get another 100 envelopes each year. And until I know for sure, not planning to order more. But now I’m getting notices that I started the order and need to complete it. I just want to cancel it but can’t figure out where. Questions of that nature make them think I want to cancel DocuSign altogether. 

I need to know if I void an active envelope with a paid invoice, does that void the payment totally

Our parents are stuck in Portugal and need to have a new Durable Power of Attorney for Finances notarized by a commissioned New York State notary who is approved to do remote notarizations.  (1) Does Docusign offer international notary services, and (2) can I request a commissioned NYS notary before my session?

I signed and paid a subscription to sign a document and it didn't work. what and how do I have to do to receive my refund.

DocuSign iphone push notifications not showing up though turned on in settings

I have two documents that my sister in law needs to sign and notarize.  She lives in Mexico so she can’t just go to a notary.Is there a way I can find a notary here who I can schedule a meeting between SIL and notary to get these documents executed?I’m on a hard deadline as I can’t proceed with filing taxes on this issue until these papers are filed with the court and tax day is fast approaching.Thank you

I just renew my account ,and paid on Feb.17,total $339.To:Yongmei Zhang But I check my credit account, that shows as follows:“ FEB 17, 2024  $469.47 “ I require to cancel this renew. As I just find that I have another DocuSign account which will renew in June . Please help to process this cancellation ,refund my payment asap. Thank You! (post edited due to personal information) 

hello, Invoices do not show any currency. is it possible du get it in €? thank you.  

DocuSign is not letting me save our payment method.  We use the company card, which has the President’s name on the front; namely, Kirk C. Syme.  Whenever I try to save this payment method, the DS function automatically switches the payer to my name (Alberto Medina).  As a result, the payment continues as declined.  

When will Illinois be added for remote and electronic notarization? The last information posted on this website discusses how it will be implemented once Illinois develops its remote and electronic notarization rules. Well, Illinois has developed its rules. Remote and electronic notarization is live in Illinois.

Hello, I have problem downloading invoices. Always the same note. Do you know how to oercome it? I’ll be grateful for help!Ola 

I was trying to purchase the license version, but after entering the card details, the payment failed. When I tried to purchase again, it shows I have purchased the standard plan. How can I confirm whether my DocuSign account is a trial version or a licensed version?