invalid postal code

Forum|Forum|2 years ago
April 12, 2024
2 replies
444 views

Hi all. I need to purchase Docusing service, but I can’t. They say that I need to put valid postal code. I know my zip code (Lithuanian), it is valid, but Docusing keeps saying it is not. I need to send envelopes ASAP. HELP to solve this.

Billing

Best answer by Vinicius.Rodrigues

Hi @Dalia !

I'm sorry this error is happening!

Try to enter only the first 5 numbers of your ZipCode, without letters. If it still doesn't work, try entering “00000”.

You can later edit this information by going to Settings > Account Profile.

Vinicius.Rodrigues

Answer

Docusign Employee

Hi @Dalia !

I'm sorry this error is happening!

Try to enter only the first 5 numbers of your ZipCode, without letters. If it still doesn't work, try entering “00000”.

You can later edit this information by going to Settings > Account Profile.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

N

nathaly.monge

Docusign Employee

Hello @Dalia ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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