Skip to main content
arrow-left Back to Docusign.com
W
Newcomer
WilNewcomer
Newcomer
May 2, 2024
Solved

The "Payments" option does not appear in "Integrations"

  • May 2, 2024
  • 2 replies
  • 146 views

The "Payments" option does not appear in "Integrations", I need to be able to integrate Stripe. What do I need to do to integrate Stripe with my Docusign account?

 
Best answer by Jeff.Daviscourt

I would open a support case and include your account ID in the case details. They will be able to confirm whether or not your plan includes Payments. If it does, they can turn it on for you. If not, you will need to upgrade your plan to a version that includes Payments.

2 replies

Jeff.Daviscourt
Docusign Employee
Jeff.DaviscourtDocusign EmployeeAnswer
Docusign Employee
May 2, 2024

I would open a support case and include your account ID in the case details. They will be able to confirm whether or not your plan includes Payments. If it does, they can turn it on for you. If not, you will need to upgrade your plan to a version that includes Payments.

    A
    Docusign Employee
    Alejandro.RamosDocusign Employee
    Docusign Employee
    May 16, 2024

    Hi @Wil,

     

    I hope you are doing well.

     

    I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

     

    If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

     

    Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,   

    Alejandro R. | Docusign Community Moderator   

    "Select as Best" below if you find the answer a valid solution to your issue!   

     

    Code of ConductAccessibility statement

    Docusign Community

    Code of Conduct