I’m having a problem performing a signature on a very important deal and I can get ZERO help with it. I ended up paying for one full month of pro membership so I could create a case for the problem and it STILL says I am unable to open a case with my current plan.
AND I can’t find anyway to email anyone about it!?!?!?!
This is insane! HEEEEELLLLPPP!!!!
Hello
Thank you for reaching out to the Docusign Community.
I apologize for the inconvenience. Have you tried using the more option at the end of this page, which says to Open a case in the Docusign Support Center?
Can you provide your email address and account number via a DM?
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hi
I hope you are doing well.
I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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