Hello @vishnu,

Thank you for reaching out to the Docusign Community.

If you are sending with the Docusign Web App please see Control Envelope ID Placement.

If you are creating an API please see How do I control envelope ID stamping through the API? There is a section dedicated to controlling the envelope ID.

Also please make sure that you have the Envelope ID control feature enabled on your account for that you will need to create a case with Docusign Support. To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case". Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center. 

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

@Christopher.Alpizar Thankyou for your response, I have called the accounts/accountId/settings API and set enableEnvelopeStampingByAccountAdmin and envelopeStampingDefaultValue to false, but the envelope ID is still visible in the document

Hello @vishnu,

Did you confirm if the feature is enable at the backend?

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

@Christopher.Alpizar how do I confirm this

Hello @vishnu,

You will need to open a case with Docusign Support, private information must be verified to enable the feature in case it is not enabled and that type of information cannot be disclosed in this public forum.

To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case". Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center. 

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.