eSignature

I am trying to draw a new signature and I keep receiving the following message: "There was an error creating the signature, please try again." I'm drawing the image so there are no upload or size issues. Can someone please help?

Hi all, Just a quick question - if you use the "Sign a Document" feature when uploading a new document does this consume an envelope? I.e. do you have to pay just to place your signature on a document? Many thanks, Dan

​I have sent 2 docusign envelopes but the recipients never received them.On my end, it looks like all the required fields have been entered.

I am creating a template that is go to go to multiple signers (employees). The document should not go to each recipient in order, but each signer has their own document. They also need to fill in two fields on the document, but those fields should not be seen by the other recipients (they are unique to each employee). I would like to send in one envelope to avoid using up allocated "sends"

How do I configure DocuSign to wrap the Text at the end of a Text Box so the user can keep typing on the next line instead of the text running off the side of the document?

Is it possible to send a document through text message to a customer that does not have email access?

How do I download multiple completed documents at the same time?

What is the difference between "Update Recipients" and "Specify Recipients" under the Add Recipients section in Templates?

As an Admin, Can I get notified every time a new user is added to our DocuSign?

I have a document, where the bulk of information may be filled out by one person, then a secondary person may be the first signer, and a third person may be second signer, or they may all be the same person. I may not know which is the case before sending the envelope. I may not know who the second two signers are before sending. What is the best way to handle a situation like this?I am using the Docusign API to put together the envelope. I can ask the sender for limited details before they send.My initial thought was to send the same document to the same person 3 times, the second two times with them being an agent, having the ability to forward the document onto themselves or another person, depending what is needed. This seems very convoluted, and not a great signing experience however, especially if it ends up being the same person filling out all three sections (in that case they would get 5 different emails to fill out one document).There must be a better way to handle such a sit

I have looked on support pages and youtube tutorials, but it seems like docusign has changed their UI since the support pages were created.  How can I upload a template?

How can I turn off that annoying code that is needed to access my account when I am logging in from a different device?

I forgot the answer of my security question. How to reset my passwords? And how to contact with helpdesk?

I am an administrator on my firm's account. How can I see who has been using the program.

How do I change my name that is auto populated onto a document? It is showing my maiden name instead of my married name.

I got stuck in remove or replace the position of envelop id from document

How do I add a job title for a signer?

Can I have two e-mail accounts w. the same DocuSign account

How do I send a copy of the completed and fully signed document to a third party

i want to resend a reminder to the waiting for others group that have not responded. How can manual reminders be sent.

I have had a request from an internal source that we start including the final document as a PDF from DocuSign instead of just the link. Some of the documents that we send have multiple documents that not everyone who recieves the final document can see. When it sends as PDF will everyone only recieve t he documents that they are set to see or will they get a PDF with all of the documents? Thank you

I am sending a combination of templates and uploaded documents. Why is the docusign automatically giving me 2 recipients? There is only one recipient, How do I remove the recipient without losing the documents and fields?

How do I delete a document from the deleted folder?

How do you send a reminder for someone to sign?

Hello. How do you pre-fill fields in an envelope. I have a consent form and intake form. I sometimes already have information for the intake form and would like to pre-fill it before it's sent. Is there a way to do this without saving as new template?