All you need to do is to sign into your DocuSign account , click the icon top right hand side , select Manage Profile and then in this menu page select the Privacy and Security option and then update the device verification feature.

Hope this helps

Regards

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C

Community Expert

Answer

Docusign Employee

This is what I had my staff do.

If you are getting prompts to receive an e-mail with a code, please follow the below instructions.

Log into DocuSign
Click on your initials in the upper right corner
Click on Manage Profile
Click on the Privacy and Security tab
Log into DocuSign
Click on Device Verification
Click on the Blue check mark to turn this off.
You shouldn’t have to do the verification from here on out.

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