Can't find an answer to that very question. I guess we can't.

I asked a very similar question yesterday. No answer yet. Hoping someone from tech support can chime in.

Is this true ? we really cant download multiple documents at once?

I believe most of us are eagerly waiting for the answer to this question. It seems currently we cannot. BUt this should be the number one priority for DocuSign. Not sure why they haven't addressed this.

I'm still in shock i was just on live chat with Docusign. The person insisted that it has this capability ,It does NOT.. hopefully they resolve soon =(I also learned that you can't change the destination folder for downloads.. all docs must be downloaded to your desktop,from the DS inbox folders Another cumbersome step .

There is a feature called Retrieve (https://support.docusign.com/guides/retrieve-quick-start-guide) that allows to download multiple envelopes and schedule automatic downloads. I'd recommend checking with your DocuSign Account Manager for access.