Skip to main content
Legacy User
November 24, 2020
Solved

I am trying to draw a new signature and I keep receiving the following message: "There was an error creating the signature, please try again." I'm drawing the image so there are no upload or size issues. Can someone please help?

  • November 24, 2020
  • 2 replies
  • 133 views
I am trying to draw a new signature and I keep receiving the following message: "There was an error creating the signature, please try again." I'm drawing the image so there are no upload or size issues. Can someone please help?
Best answer by Community Expert

Go to my profile then you will see a signature tab, there you can add or modify your signatures.

2 replies

Docusign Employee
December 4, 2020

Go to my profile then you will see a signature tab, there you can add or modify your signatures.

Legacy User
January 19, 2021

Thanks, that was helpful.