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  • 1,161 Topics
  • 12 Replies
1161 Topics
V
Newcomer
Victor15956Newcomer
asked in eSignature API
How the way to use composite template for updating documents on server template

when I updated 3 documents on server template but  public static EnvelopeDefinition MakeEnvelope2(List<string> documents,        string templateId, DsRecipients host, List<string> docIds){    var document64s = Base64Document(documents);    InPersonSigner inPersonSigner = new InPersonSigner    {        HostEmail = host.Host.HostEmail,        HostName = host.Host.HostName,        SignerName = host.Host.SignName,        RecipientId = "1",        RoutingOrder = "1",    };    Signer needToSign = new Signer    {        Email = host.Signerv.ClientEmail,        Name = host.Signerv.ClientName,        RecipientId = "2",        RoutingOrder = "2"    };    Recipients recipientsServerTemplate1 = new Recipients    {        InPersonSigners = new List<InPersonSigner> { inPersonSigner },        Signers = new List<Signer> { needToSign },    };    List<CompositeTemplate> compositeTemplates = new List<CompositeTemplate>();    for (int i = 0; i < document64s.Count; i+

661
Ivan.Dinkov
Docusign Employee
S
New Voice
srleeNew Voice
asked in eSignature API
Reporting Processes Employed by Customers

What are DocuSign customers using to report on DocuSign envelope data, and what is the process involved?   Someone out there has to be needing DocuSign data for dashboards and statistics (not found in the delivered reports).Downloading Form data is not an option because there are too many envelopes being processed by a user/area.  Agreement Actions seems to have some flaws when it comes to adding or deleting fields from a previously-created spreadsheet.  Retrieve is an option but the user is then left to their own devices on formatting, saving, sharing, etc. and leaves little room for standardization or automation.We are looking into DataFeed API, but that seems to bring the same effort as other solutions we have discussed (such as building a database or storing in a data warehouse, connecting to PowerBI, etc.)  We have also looked into PowerAutomate (PA), but it seems that whenever changes are made in DocuSign, the same changes have to be reflected in PA as well as other products such

280
S
New Voice
M
Newcomer
madhu77Newcomer
asked in eSignature API
Open the authorization URL to authorize

I’m trying to write google appscirpt to get docusign signature using OAuth2 service for Authorization Code Grant flow, i have manually run the URL, but from the code i get the following error “Open the authorization URL to authorize”

822
B
Docusign Employee
C
Newcomer
cjmNewcomer
asked in eSignature API
Passing variable values to envelope custom fields

Hi all,sorry if I missed this. My goal is to have each customer have a custom embedded document with ID verification and signing feature. To achieve that, I intend to :1/ Create an Envelope template with custom fields.2/ Write the API call to pass information to custom fields and necessary options to make ID verification and other required features. Still need to figure it out.3/ Create the iframe to embed all this.Did I break this down correctly?regarding 1/ I realized I needed to upgrade my standard plan to business pro plan to create custom fields.regarding 2/ I have not found the documentation to map out my variable values to the custom fields variables and test it. Would anyone point me out to the correct direction?

3111
T
Docusign Employee
S
Newcomer
SriniKNewcomer
asked in eSignature API
Rich text enabled form field is getting filled with xml value

I am sending a a document with form fields for signing. Some form fields are getting filled with xml values. I am assuming that these form fields have rich text formatting enabled. How do I make sure that the form fields dont get filled with xml as shown below 

401
B
Docusign Employee
K
New Voice
karanvir93New Voice
asked in eSignature API
Docusign API - how to hide the radio button's group name and value

When I hover over the radio buttons it shows the tooltip along with radiogroup name and radio button’s value. I don’t want user to see the radio group name and radio button value when they hover over radiobuittons. how to hide it using Docusign API

853
M
Docusign Employee
L
Newcomer
Lalitha NarahariNewcomer
asked in eSignature API
Regarding esignature email

My question is, I implemented the send email in c# code(generated jwttoken and created an envelope, workflowid) and a frontend implementation, I am getting envelopeId and I am able to see the sent email in my developer account, but the mail is not receiving to their respective mails.

284
G
Docusign Employee
J
Newcomer
JonathanNewcomer
asked in General
[Beginner] : architecture

Hello,We study the possibility to use docusign in our company. But I tried to find some documentation from the support about the architecture. We want to know the standard architecture and specificly about the proxy setting. thank you for your help.Kind regards,Jonathan

981
E
Docusign Employee
J
New Voice
jsilberbergNew Voice
asked in eSignature API
Question about custom fields API

I am having lots of trouble searching and finding solutions from DocuSign, Currently our Loan Origination System (we are financial Institution) does not send their mapped fields such as Account number, thru their API. I'm wondering if anyone here in the financial industry (bank or Credit Union) have any pointers on how to retrieve the LOS mapped field in order for us to file it in Cold Storage. If any financial institution is willing to assist, We would be glad to speak to you. Thank you so much!

520
J
New Voice
S
Newcomer
Sudhakar ReddyNewcomer
asked in eSignature API
API - DocuSign have any API to get details of maintenance or system down for processing envelops

In recent past, we have observed that, due to down time of DocuSign, multiple agreements/envelops are not processed to next state even after signer has signed it. When we dig down it, we found that, events are not received from DocuSign due to down time.Ask is:Do we have any API where it indicates the upcoming maintenance information or down time? So that we can act accordingly.

230
S
Newcomer
T
Newcomer
TrevorNewcomer
asked in eSignature API
How do I go about handling ds_callback

I’m trying to understand the functioning and upgrade my application to the new standard for DocuSign but im having an issue around the ds_callback. It seems I can’t run my own docusign module without implementing the router service as well but that just redirects me away from my testing page. Is there a way around not having to use the RouterService in the example?

491
B
Docusign Employee
B
Newcomer
bkeathNewcomer
asked in eSignature API
Changing Radio Button Size with API

I am working on converting a bunch of hand written forms to DocuSign.  Our system uses the DocuSign API and connects to it using the C# .NET SDK.This works well for most fields and anchor tags but, recently, we have started adding fields like checkboxes and radio buttons.  However, it appears that radio buttons do not have any sort of measurement associated with them in their class (no scale, no width/height, etc.).  The only size related field I can find is fontsize, but changing that does not appear to change the size of the radio button.Is there any way to change the size of a radio button for a form submitted through the DocuSign API?

2635
JohnSantos
Valued Contributor
A
Newcomer
AkhilaNewcomer
asked in eSignature API
Permissions policy violation

Hello Everyone,I’m getting the following permissions policy error when using DocuSign JS, I’m facing an issue while integrating DocuSign with my angular Application using focused view.Error: signing_iframeless_m…edd6bdbee4c9ad628:2 [Violation] Permissions policy violation: Geolocation access has been blocked because of a permissions policy applied to the current document. Seehttps://permanently-removed.invalid/EuHzyv for more details.Thanks in advance,Akhila

2713
A
Newcomer
J
Newcomer
JasondHEANewcomer
asked in eSignature API
Converting eSignature calls to eNotary calls

I haven’t dug into the eNotary much yet, but one of our teams is looking to implement RON into their workflows.  The contracts are currently sent with the eSignatue api utilizing the C# SDK.  My question is how difficult it is to change this to use the eNotary API are there any guides to do this without having to rebuild all the existing code or is it just as simple as enabling the document for notary when I send the API call?

241
S
Docusign Employee
M
Newcomer
MedicalPantryNewcomer
asked in eSignature API
Google Address API or similar

We have a application form that includes Address for Postage. We would like the address to be validated. We are a charity, so we cant afford to send items to the wrong address. Is there a google api for address validation? I cant anything on this. 

241
A
Docusign Employee
M
Newcomer
milesbroadbentNewcomer
asked in eSignature API
Multiple pages requesting Signature when only a single Anchor String present

When using the APIs and adding SignHere with an anchor string the first page is requesting a signature also even though  there is no anchor string present on the first page.  Have tried variations with, and without, pagenumber, documentId, AnchorIgnoreIfNotPresent but still the samehelp?

441
Leandro.Reis
Docusign Employee
K
New Voice
karanvir93New Voice
asked in eSignature API
Docusign API - Either of a text box to be enabled at a time

Using Dosucisgn APII’ve 2 text boxes - requirement is if an user enters anything in one of the text box then the other should get disabled/locked and vice versa. I know it could be achieved by having radio buttons but it is govt regulated form and don’t want to add new fields in the form. How to achieve it using Docusign API?

281
Leandro.Reis
Docusign Employee
G
Newcomer
Gustavo de OliveiraNewcomer
asked in eSignature API
Problem with custom fields.

Hello,I am sending envelopes using templates via Rest API and filling in the information of custom fields when creating the draft. This information is correctly appearing in the reports, but when the user accesses the envelope through the browser, these fields simply do not appear. How do I make them also appear in the interface for users to be able to edit? Visual custom fields default Viewing the field sent by the API in the interface  Note that most of the custom fields are "Disappeared" from the envelope view. I need you to show up for editing.

1811
Ivan.Dinkov
Docusign Employee
A
Newcomer
AliskaNewcomer
asked in General
error recipient email

Hi, I got the error in email id is wrong, could you please help me which expression i need to use to get email from filter array?  

401
Ivan.Dinkov
Docusign Employee
M
Newcomer
MarkSNewcomer
asked in Docusign Connect
DocuSign Connect Lock Events

Hello DocuSign Connect API experts!  We are using DocuSign Connect (webhooks, callbacks, event notifications) to keep our internal application updated with envelope statuses.  There are many different types of events such as “Signed/Completed”, “Voided”, “Corrected,” etc.  Does anyone know if there’s an event (or any way to tell) when an envelope lock expires?    When an envelope is being corrected, it should be “locked” and should have “Correcting” status.  If the user never saves or cancels, then that lock should eventually expire (default=15 minutes).  Is there any DocuSign Connect Event Notification that can let us know when the lock has expired or that the status has changed back (away from Correcting)?  Thank you!

561
J
Docusign Employee
Z
Newcomer
ZeeshanGNewcomer
asked in General
DocuSign Developer Account

Hello there, I hope you are doing well. Whenever I try creating a developer account under docusign, it throws an ‘approval_error’ without sufficient information on the cause of the error.  

1422
C
Community Moderator
K
Newcomer
kirankaurrNewcomer
asked in eSignature API
Checkbox tab not appearing on one form in salesforce, creating tab via code

Hi I am setting checkbox tab in the code, it is appearing for one form , but it is not appearing for the another form. 

221
Jeff.Daviscourt
Docusign Employee
J
New Voice
JoachimNew Voice
asked in SDKs
Why is envelpe format invalid ?

Using Java SDK, createEnvelope, I have this error (400) : {"errorCode":"INVALID_REQUEST_PARAMETER","message":"The request contained at least one invalid parameter. Invalid format for envelope to clone id."}What does this mean ?? In the errors topic of doc, I see no details available about “Invalid format for envelope to clone it”And why cloning the envelope ?I can post the request body if needed.

1543
J
New Voice
C
Newcomer
Charan BalamNewcomer
asked in eSignature API
Can't be able to extend expiration of an envelope

Hello Everyone,When we create the envelope by default expiry be after 120 days. We tried to extend expiry of an envelope by adding number days to the expireAfter method but it still not updating, let me know the process to add new expiry day to the envelope. May I know that we can extend the expiration of an envelope by using developer account or not else we need any subscription to extend the expiration of an envelope.And also, please let me know I need to configure any setting in the developer account from my end.Thanks and RegardsCharan Balam

2305
C
Newcomer
C
Newcomer
cjmxNewcomer
asked in eSignature API
Error logging in

we’’re getting these errors connecting on certain computers, others work fine with the same accounts. Any help would be greatly appreciated ERROR [12524] [2024-06-10 09:02:37] <AccountServerApi.cs GetResponseString 412>: AuthWindow WebResponse has an WebException: The underlying connection was closed: An unexpected error occurred on a send.ERROR [12524] [2024-06-10 09:02:37] <AccountServerApi.cs GetResponseString 413>: The underlying connection was closed: An unexpected error occurred on a send. -    at System.Net.HttpWebRequest.GetResponse()   at DocuSign.PrintDriverApplication.Api.AccountServerApi.GetResponseString(WebRequest webRequest)ERROR [12524] [2024-06-10 09:02:39] <AccountServerApi.cs GetUserDetailsViaAccountServer 184>: Value cannot be null.Parameter name: s -    at System.IO.StringReader..ctor(String s)   at Newtonsoft.Json.Linq.JObject.Parse(String json, JsonLoadSettings settings)   at DocuSign.PrintDriverApplication.Api.AccountServerApi.GetUserDetailsVia

844
C
Newcomer

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