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  • 1,148 Topics
  • 12 Replies
1148 Topics
L
Newcomer
lunchpaillolaNewcomer
asked in Maestro API
File Archive Extension: How to implement storage location selection like Google Drive/Dropbox?

Hey DocuSign Community!I'm developing a file archive extension and see that the Google Drive and Dropbox extensions in the App Center allow users to select specific storage locations (folders/drives) during the Maestro workflow configuration. (see screenshots) However, looking at the File Archive Extension documentation and reference implementation, I don't see how to implement this functionality. The action definition only shows a single URI parameter: "params": {"uri": "https://example.app/api/archive"}Any guidance on what needs to happen in the file archive extension to allow users to select storage locations would be great. Thanks in advance!   

533
Brendyn.Alexander
Docusign Employee
Emad Radwan
Conversation Starter
Emad RadwanConversation Starter
asked in Web Forms API
Webform

Hello, my user reported an error message “Form Not submitted” and I added ?debug=1 to the end of the web form URL and received the below error message, anyone know what this message means and how to fix it? 

412
Emad Radwan
Conversation Starter
1
Newcomer
1BhiNewcomer
asked in SDKs
Getting error code RESTEASY003215 while using docusign 6.0.0 with jdk21 and spring boot 3.3.1

While upgrading my module to jdk21 and spring boot 3.3.1, getting error as below:Error Log:Forwarding to error page from request [/docusign/JWTtoken] due to exception [RESTEASY004655: Unable to invoke request: jakarta.ws.rs.ProcessingException: RESTEASY003215: could not find writer for content-type application/x-www-form-urlencoded type: jakarta.ws.rs.core.Form]: jakarta.ws.rs.ProcessingException: RESTEASY004655: Unable to invoke request: jakarta.ws.rs.ProcessingException: RESTEASY003215: could not find writer for content-type application/x-www-form-urlencoded type: jakarta.ws.rs.core.Form        at org.jboss.resteasy.resteasy-Is docusign 6.0.0, compatible with jdk21 and latest version of spring?

1160
1
Newcomer
R
Newcomer
RevanthNewcomer
asked in Embedded Signing
CORS Error

Getting the cors error while getting the access token. Please check the following screenshotCors ErrorAdded the origin URI’s in the Docusign APP.Enabled the CORS.Eventhough getting the error. Could you please help me in resoving it?

551
B
Docusign Employee
Y
Newcomer
yattishNewcomer
asked in SDKs
Creating Envelopes with NextJs

I’m using the DocuSign Node.js package to create an envelope in my Next.js application. I have imported the necessary classes from DocuSign as:  import { ApiClient, EnvelopesApi, EnvelopeDefinition, TemplateRole } from 'docusign-esign'; But, it seems like I am unable to use the “EnvelopeDefinition” method. I have it as:  // Prepare the envelope detailsconst envelopeDefinition = new EnvelopeDefinition(); The issue I’m having is that I get the message; “'EnvelopeDefinition' only refers to a type, but is being used as a value here.” when try to initialize the envelope definition. What am I doing wrong? Can someone please asssist?    

692
Y
Newcomer
E
Newcomer
ecastroNewcomer
asked in General
User (admin) Status is active but radio button isn't set to green

I’ve just installed Docusign eSignature for Salesforce: The trusted eSignature solution from the App Exchange. The account appears as properly connected to Docusign; however...when checking User Management, the only user (the admin) is set to an active status, but based on a Youtube tutorial, the radio button next to “Active” is not set to green. I wonder if this will affect me ? If so… how can solve this problem ?  

202
Jesse.Morgan
Docusign Employee
K
Newcomer
kirankaurr108Newcomer
asked in Salesforce/Apex Toolkit
Getting error: JSON heap size limit exceeded while uplaoding document of 4.3 KB from Salesforce: At this line: myEnvelope = dfsle.EnvelopeService.sendEnvelope(myEnvelope, false);, this error is returned . Please suggest

Getting error: JSON heap size limit exceeded while uplaoding document of 4.3 KB from Salesforce: At this line:                 myEnvelope = dfsle.EnvelopeService.sendEnvelope(myEnvelope, false);, this error is returned . Please suggest 

1241
S
Docusign Employee
A
Newcomer
adarshNewcomer
asked in Docusign Connect
need clarification regarding docusign webhook feature

Hi Team, I am using the DocuSign feature in my current application. Currently, we have two servers, DEV and QA, and I have only one developer (demo) account.What I need is, if I trigger the mail through my DEV server using the integration key, it should trigger the DEV URL in the webhook whenever an event happens for that particular envelope ID. I need the same functionality in the QA server as well, without any conflicts. If I use the same integration key for both DEV and QA with different webhook configurations in the webhook connect feature, what will happen? Also, what is the best/relevant way to approach this scenario? Regards,Adarsh

553
G
Docusign Employee
A
Newcomer
alexdcrNewcomer
asked in eSignature API
Error: ACCOUNT_LACKS_PERMISSIONS with display or signermustacknowledge

I have this error when i’m trying to send an envelope:"errorCode":"ACCOUNT_LACKS_PERMISSIONS","message":"This Account lacks sufficient permissions. Account does not have permission to set 'display' or 'signermustacknowledge' properties on document ..."this is the production account. Testing in the developer account i never get that error. What is the soultion for this issue ?  

1961
JohnSantos
Valued Contributor
S
Newcomer
shin jihoNewcomer
asked in Docusign Connect
I tried integration with Onedrive but, Error page is shown

I tried integration with Onedrive but, Error page is shown.I used personal account on microsoft.how can i integration with onedrive on docusign? It’s error page screenshot. 

742
S
Newcomer
D
Newcomer
dellwatsonNewcomer
asked in Navigator API
Navigator API vs eSignature API

Hi, It seems Navigator API is new. so previously developer need to load their list of documents by using envelopes api ?Imnot sure as well why navigator qpi right now is only have retreive a list of agreements and have no different than list envelope documents here I’m developing social medias app where I need to create docusign accounts on our backend (this is done by admin-docusign API right?), so user’s data synced with docusign and can be open with any docusign’s app integrated app. 

792
D
Newcomer
J
Newcomer
jrmcgarryNewcomer
asked in eSignature API
OAuth error no consent

Jumping in late, but trying to change to OAuth for authentication.Created a new app, but not seeing where to consent. (OAuth error no consent) Tried following instructions here:https://www.docusign.com/blog/developers/oauth-jwt-granting-consentfor admin consent.  Points to send support email at go-live if missing admin piece.Tried emailing support, got a not monitored email.  Tried logging into support, but always get error email / password. Can’t figure out how to get a call back, we do have live integrations in place.  

512
A
Active Voice
A
Newcomer
andresbaronNewcomer
asked in Go-live
Go live Review Declined

when trying to go live with my docusign app, the first set of review passed but after i enter details of the production account, there seems to be another review which is declined without any reason.

1471
A
Active Voice
K
Newcomer
kenhareNewcomer
asked in eSignature API
Send one carbon copy (CC) in bulk request

Hello,I am using the createBulkSendRequest() function from docusign.BulkEnvelopesApi to send a bulk signing request to 20-30 signers. However, I would also like to send a carbon copy of the documents to the manager.Currently, adding the manager as a carbon copy (CC) recipient in the bulk list results in the manager receiving 20-30 individual emails—one for each signer. Is there a way to send a bulk request to 20-30 recipients while ensuring the manager receives only one email or a single copy of the documents? Thank you.

854
K
Newcomer
J
Newcomer
jett987Newcomer
asked in Salesforce/Apex Toolkit
Apex Toolkit -- Modifying Recipient Routing Order

Hello!  I’m working on creating an integration using the Apex Toolkit and I’m having an issue with my envelope recipient routing order and sequence order. I’ve noticed that when constructing my envelope recipients with the envelope.withRecipients it automatically assigns my recipients a routing order and sequence number based on their order in the recipient list. I need to be able to assign those values myself so that they can align with a template I’m matching my envelope to. Any suggestions on how I can do this would be greatly appreciated! 

791
A
Active Voice
H
New Voice
HeigheNew Voice
asked in eSignature API
Can not go-live to production

1. pass the go-live review,2. then select a go-live account,input the production email3.input passwordthen get error, does anyone have idea?Thanks a lot

1435
Hengfeng Ge
Frequent Contributor
S
Newcomer
skamalNewcomer
asked in Maestro API
Maestro Self Service Forms

Salesforce fields are not being displayed in Maestro WorkflowsHow can I add them?

714
A
Docusign Employee
C
New Voice
cweeksNew Voice
asked in eSignature API
Customize Sending as Agent

Is there a way to customize the email sent from the Agent to customer to not have the originating senders name to be on the email from the API? On the image attached (everything in red) is there a way to put the Agents name in place of the original sender's name so the customer recognizes the document? 

422
C
New Voice
T
Newcomer
triSaaS_devNewcomer
asked in Docusign Connect
DocuSign Connect Not Sending Events

We have an application the is integrated with DocuSign via the C# SDK.We allow users of our app to sign into their own DocuSign accounts to create and send envelopes which is then facilitated by the various SDK API calls.The users can successfully create and send envelopes, however if they are signed into their own accounts Connect is not capturing any events to forward to our webhook.If we sign in and use the account that is associated with our integration to send and create envelopes Connect forwards the events to our webhook as expected.Am I missing some settings within our configuration of Connect or are you not able to capture events across accounts?Is there any solution to this instead polling for envelope / recipient status changes? 

1614
R
Newcomer
z3nkarun
Newcomer
z3nkarunNewcomer
asked in eSignature API
EnvelopeViews: createSender: Preview - Does it not work with Docusign JS

I see this documentation of docusign JS embedding to get the event just for Signing view. Is this not relevant for when we create Preview urls of Envelope? I have created and envelope and opening up a preview within an iframe. I wanted to catch events directly in my parent window but doesnt seem to be working. 

542
z3nkarun
Newcomer
A
Newcomer
aliciaNewcomer
asked in eSignature API
Create Drawn Signature using C# API

Hi,Im using the Docusign eSignature REST API (c#) to create envelopes for recipients for signing.I require my recipient to either sign the document by selecting a signature or by free hand drawing signature. Currently only the option to select a signature is showing, I see no option to choose to draw as well as select a predefined signature. I have gone into the Settings page then Signing Settings and configure the Signature Adoption configuration, and enabled the option for drawn eSignatures as suggested here :Drawn Signature | Community but this didn't work for me.This is my code: - as you can see i just have one signature achor , and one signed date achor.  SignHere signHere = new SignHere  {      AnchorString = "**signature_1**",      AnchorUnits = "pixels",      AnchorYOffset = "10",      AnchorXOffset = "20"  };  DateSigned mydate = new DateSigned  {      AnchorString = "**signed_date**",      AnchorUnits = "pixels",      AnchorYOffset = "2",      AnchorXOffset = "20",      FontS

823
K
Docusign Employee
I
Newcomer
ivanhorvatNewcomer
asked in eSignature API
docusign elastic template , event when user clicked on request document via email

Hi, is there event callback for elastic template, when clickwrap is rendered and user first click on agreed and than another modal show to send document to email, so I’m curious if there is event when user clicked on request document via email?

650
I
Newcomer
M
Newcomer
ME DeveloperNewcomer
asked in eSignature API
Sms & Whatsapp Delivery not working

Hello,I'm having trouble creating the envelope when I set the delivery method to SMS or WhatsApp. In my tests, I send the following JSON to the Docusign API:{  "emailSubject": "Test AppBuilder - 1_1",  "documents": []  "recipients": {    "signers": [      {        "roleName": "CONTRACTOR",        "name": "Carlos Oliveira",        "email": "",        "recipientId": "",        "routingOrder": "1",        "clientUserId": "",        "deliveryMethod": "SMS",        "phoneNumber": {          "countryCode": "55",          "number": ""        },        "tabs": {},        }    ],  },  "status": "sent",  "sentDate": 1736456976955,  "completeDate": null}The country code is the country code of Brazil.I get an error while requesting server, received a non successful HTTP code [400] with response Body: "errorCode": "INVALID_PHONE_NUMBER_FOR_RECIPIENT","message": "The Phone number is invalid. Envelope definition is missing a phoneNumber for recipientId: "

912
M
Newcomer
z3nkarun
Newcomer
z3nkarunNewcomer
asked in eSignature API
SenderView - Do I create a SenderView Preview URL everytime ? or retain url

Hi Team, Working on an integration utilizing template and sending an envelope. Before sending I want to generate a preview url. This preview url is different everytime I hit the api. How long does this preview url lasts? whats the best practice on generating sender views? Should I retain the generated url until the envelope is sent ? Sender API Regards, Karun

572
z3nkarun
Newcomer
D
Newcomer
Dennis.W.WatsonNewcomer
asked in Docusign Connect
HMAC Validation

I am writing an app to download documents after being signed to integrate into our in-house application.I am having a little trouble with “public static bool HashIsValid(string secret, string payload, string verify)”In the development environment this works without error.I create a document, sign it and via connect the json and headers are sent to webhook.siteI pick up the json and x-docusign-signature-1.  I place the HMAC from development connect as the secret, the json as the payload, and x-docusign-signature-1 as verify and my json verifies.In production I do the same, I place the HMAC from admin connect as the secret, the json as the payload, and x-docusign-signature-1 as verify, but it always fails.I have also published this application out for testing.  I change connect to use the URL of my application.  I read the HMAC for development, the json and x-docusign-signature-1 are read from what DocuSign sends.  The HMAC is validated and the document is stored in the appropriate direc

731
B
Docusign Employee

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