How to create dynamic template for update receipient with resend_envelope query paran

Forum|Forum|1 year ago
July 18, 2025
3 replies
162 views

The template below is currently configured to display a voided envelope when the email address is updated. At present, the content is static.

Have a requirement to display different text based on either a flag / custom field when making a call to v2.1/accounts/xxxxx/envelopes/xxxxx/recipients?resend_envelope=true

How can I pass a custom field and make this template conditionally display text based on that custom field? Appreciate your support!

Best answer by paige.rossi

I don’t believe that it’s possible to update the content of a document in your envelope based on the status of the envelope. When an envelope is voided, anyone who accesses the envelope will see a “VOID” watermark across the page. Recipients will also receive a notification letting them know that the envelope has been voided, and if the envelope is voided through the API, the text entered in the voidedReason property should be included in the email notification to signers so you can include custom text there.

paige.rossi

Answer

Docusign Employee

I don’t believe that it’s possible to update the content of a document in your envelope based on the status of the envelope. When an envelope is voided, anyone who accesses the envelope will see a “VOID” watermark across the page. Recipients will also receive a notification letting them know that the envelope has been voided, and if the envelope is voided through the API, the text entered in the voidedReason property should be included in the email notification to signers so you can include custom text there.

S

sampu2107

Author

Newcomer

Hi @paige.rossi Thanks for your response. Yes, we are using the voidedReason for other voided templates. For this specific scenario - where the email address of the customer gets updated we make the below API call to update the recipient with the resend_envelope flag and docusign voids the previous envelope and sends out an email to the previous email address.

v2.1/accounts/xxxxx/envelopes/xxxxx/recipients?resend_envelope=true

For the voiding template, I suppose docusign internally uses the below template. For this particular scenario, any way we could display different texts dynamically?

paige.rossi

Docusign Employee

It looks like you’re looking at what’s defined in the resource file for your account. You can edit this on an account level but unfortunately it can’t be set dynamically.

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