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Esign SDK pdf default values in result pdf

  • July 31, 2025
  • 2 replies
  • 23 views
M
Newcomer
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Hi

I'm using the PHP SDK for esigning, working all great, we have all kinda of different dynamic fields, checkboxes, radio fields, text fields, etc. working great, but now the client has asked us for the following:

Whenever the client has signed the PDF and the signed the PDF is returned either by mail or the webhook, the PDF only contains the filled in values, so the checked checkboxes, selected radio boxes for example, leaving a white gap where the user made no choice. Is it possible to make DocuSign render all elements?

How the signed pdf is now (user selected no):



How we would like to have it:

 

 

Best answer by Ivan.Dinkov

Hi ​@Mo36 ,

This is current limitation with when using check-boxes and radio-boxes. When they are “burnt” into the PDF their borders are not included.  

The only way to overcome this is to include check-box and radio-box borders in the original PDF and place the actual tabs on top.

 

I hope this helps

 

Regards
Ivan D 

2 replies

Ivan.Dinkov
Docusign Employee
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  • Ivan.DinkovDocusign Employee
  • Docusign Employee
  • 50 replies
  • Answer
  • August 1, 2025

Hi ​@Mo36 ,

This is current limitation with when using check-boxes and radio-boxes. When they are “burnt” into the PDF their borders are not included.  

The only way to overcome this is to include check-box and radio-box borders in the original PDF and place the actual tabs on top.

 

I hope this helps

 

Regards
Ivan D 

Ivan D
M
Newcomer
Forum|alt.badge.img+1
  • Mo36Newcomer
  • Author
  • Newcomer
  • 1 reply
  • August 1, 2025

Hi ​@Ivan.Dinkov 

Ah too bad, alright thank you for your input.

Kr
Mo


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