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Can not found Apps and Integration Keys on production environment

  • May 25, 2024
  • 3 replies
  • 297 views

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Hi,

I have completed go-live process for my app on dev environment and status shows "App is live".

But I can not find the apps on production environment, it still shows "No Integration Keys found".

Thanks.

 

Best answer by JohnSantos

@Kalavinka223 - You might be able to see the configuration settings using the following link. 

https://admin.docusign.com/apps-and-keys/XXXX

Replace the XXXX with the integration key you created in the Dev environment.

3 replies

JohnSantos
Guru
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  • Guru
  • Answer
  • May 25, 2024

@Kalavinka223 - You might be able to see the configuration settings using the following link. 

https://admin.docusign.com/apps-and-keys/XXXX

Replace the XXXX with the integration key you created in the Dev environment.


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  • Author
  • Newcomer
  • May 26, 2024

@JohnSantos - Thanks.

The app shows in the production environment now, I guess there is some delay after go-live.


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Hi all!

I’m having the exact same issue, but when I try to access the admin panel directly by the address containing the key created in Dev environment, the screen keeps loading forever and I can’t see my app on production environment.