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Can not found Apps and Integration Keys on production environment

  • 25 May 2024
  • 2 replies
  • 62 views

Hi,

I have completed go-live process for my app on dev environment and status shows "App is live".

But I can not find the apps on production environment, it still shows "No Integration Keys found".

Thanks.

 

2 replies

JohnSantos
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Userlevel 6
Badge +13

@Kalavinka223 - You might be able to see the configuration settings using the following link. 

https://admin.docusign.com/apps-and-keys/XXXX

Replace the XXXX with the integration key you created in the Dev environment.

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K
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Badge +1

@JohnSantos - Thanks.

The app shows in the production environment now, I guess there is some delay after go-live.

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